Team Leader

Team Leader

Permanent
Location: Kings Cross, London
Hours: Full time, 42 Hours per week, 4 on 4 off, 07:00-19:00 and 19:00-07:00
Pay: £ 15.71

Join Our Team as a Team Leader

As a Security Team Leader, you will be responsible for a team of Security Officers whose primary role is
the protection of premises, assets, and personnel while maintaining a secure and safe environment for
visitors, staff and contractors. You will support the Security Operations Manager to manage the day-to-day
operation of the onsite security team in order to deliver a service that meets the client's expectations and
contractual requirements. In addition, you will ensure that cover is provided by utilising team organisation
and structure, and that a variety of administrative tasks are completed for reporting purposes. Your goal is
to detect, deter, protect, observe, and report.

About the Role:

As a Team Leader you will be responsible for:

• Ensure that all site security staff on shift implement the site security procedures correctly and
  completely.
• All officers are rotated throughout the shift where applicable to ensure consistency of
  service. Rotations must be coordinated daily and planned around operational requirements.
• Provide first line response to all incidents, fire, security and health and safety and manage these
  in accordance with site procedures.
• Be fully conversant with emergency evacuation/controlled movement to a place of safety
  procedures at all the locations.
• To play an integral role in any emergency including evacuation, dealing with antisocial behaviour,
  and first aid incidents (or assistance to trained first-aiders).
• Maintain the Daily Occurrence Logs ensuring that all occurrences and incidents are logged
  accordingly to a high standard and great attention to deta.
• Protecting the premises, property and personnel from theft, damage and violence; investigating
  unusual conditions, reporting damage to perimeter fencing or other buildings within site, and
  checking that buildings are securely locked.
• Providing a customer focused service, maintaining a professional and courteous manner at all
  times.
• Offering advice and assistance, and being a visual presence and reassurance to site visitors

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Cycle to Work scheme

What we are looking for:

• Must hold a valid SIA Door Supervisor
• Excellent customer service skills
• Ability to adapt to any situation
• High level leadership skills
• Work style providing the ability to work independently and in a team

• Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion,
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.