Proactive Care Programme Manager

A Bit About Us

We're Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.

Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it's a win-win.

Doccla is a growing health tech startup; we have secured a £35ml at Series B, led by European VC Lakestar, with new investors French VC Elaia and existing investors General Catalyst, Speedinvest and the investment leg of German media company Bertelsmann also participating. We're solving real problems for patients and health systems and we are growing at exceptional speed. We're looking for dedicated people with a passion for solving the problems in healthcare.

This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.

What you'll do as a Proactive Care Programme Manager

Programme strategy and execution

• Oversee the design, mobilisation, and delivery of multi-pathway proactive care programs serving thousands of patients.

• Develop and iterate a scalable service model demonstrating measurable patient outcomes, efficiency, and cost-effectiveness.

• Orchestrate efforts across a high-performing cross functional team, integrating internal functions (e.g. product, clinical, ops) and third-party contributors across critical work streams.

Stakeholder engagement

• Build trusted relationships with NHS leadership, the DHSC, clinicians, and regulators.

• Champion the programme as a model for system reform, aligning public agendas to support long-term adoption.

• Provide regular reporting to internal and external stakeholders, including outcome attribution and commercial progress.

Product and technology alignment

• Partner with Product and Tech leadership to meet evolving programme needs, ensuring interoperability, user adoption, and scalability.

• Champion data-driven decision-making, enabling continuous improvement across clinical and operational dimensions.

Transformational impact and scaling

• Translate insights and assets into a blueprint for broader NHS adoption.

• Develop a robust scale-up plan supported by outcome evidence and aligned stakeholder incentives, ensuring enduring legacy beyond the initial programmes.

Requirements

Essential:

Complex programme delivery:

• Proven track record leading large-scale, high-stakes transformation programmes in healthcare or within the public sector.

NHS operational fluency:

• Deep understanding of NHS structures, commissioning and funding pathways, care delivery models.

Strategic engagement and influence:

• Strong influencing skills, particularly to senior stakeholders, with a demonstrated ability to build trusted relationships and

• Drive alignment across complex local systems.

Product and digital enablement

• Solid understanding of digital health product development, implementation, and regulatory considerations in NHS contexts.

• Able to translate service design needs into product requirements and scalable solutions.

Desirable:

• Familiarity with proactive care, remote monitoring, and population health tools.

• Experience with value-based contracting or outcome-linked service models.

• Exposure to public-private partnership structures in health or social care.

How we work

We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.

Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.

Our team is hybrid with offices in London, Denmark, Germany & Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork with a glorious barista. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.

We have an employee equity pool that you can be part of so that as the company continues to grow you'll have a share in its success.

Some of our employee benefits include

• Annual Leave & Holidays:
  • 🌴 25 days of annual leave plus up to 8 bank holidays per year.
  • 🔄 Flexibility to buy or sell holidays back to the company.
• Remote Working:
  • 🏡 Flexible Remote Work: Options to work remotely, giving you the freedom to balance work and life.
  • 💻 Home Office Setup: £200 remote working stipend to enhance your home office.
• Financial Benefits:
  • 📈 Employee stock options.
  • 💸 4% pension on full basic pay.
  • 🛡️ 4x basic pay for Life insurance.
• Health & Wellness:
  • 🩺 Private health insurance.
  • 🫄 4 months full pay for the birthing person.*
  • 👶🏽 4 weeks full pay for the non-birthing person.*
  • 🩺 Sick pay
• Workplace Perks (if not remote):
  • 🍝 Daily lunch provided at HQ.
  • 🐶 Pet-friendly office
• Other benefits include:
• 📚 £500 Learning & Development budget per employee.
• 🚲 Cycle to work scheme.
• via Smart Health:
• 24/7 online GP appointments
• Mental health support
• Nutrition advice
• Fitness plans
• Second medical opinions
• Health checks
  

What do you get for all your hard work?

• A competitive compensation package (base + options) with half year and annual performance reviews.
• Work at one of the most patient focussed and client centric healthtech startups, backed by top VC firms, Lakestar, Elaia, General Catalyst & Speedinvest.
• Growth. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.

Diversity at Doccla
We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.

We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!

Safer Recruitment

Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.

A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.