Communications and Engagement Officer

We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging our members. You will be the main point of contact for our members and support our Policy team in building relationships within and mobilising the collective voice of our membership to influence public policy and drive long-lasting, systemic change.

The successful candidate will have a passion for human rights, equality and social justice, and strong interpersonal, communication and organisational skills.

MAIN DUTIES & RESPONSIBILITIES

Membership Engagement

• Support potential new members through our member application process, prepare applications for review by the board
• Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs
• Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers.
• Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met
• Maintain our member and research network contact list and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp

Communications and Engagement

• Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events
• Draft and send newsletters to our audience of 5,000, providing updates on the work of the membership as well as news and updates from government and public bodies as well as our members.
• Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members.
• Update and manage the website with any relevant news or information
• Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas of improvement.

Policy and team support

• Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning
• Draft meeting agendas and send along with any supporting documentation in advance of any meetings
• Take the minutes at various meetings, summarise for distribution and follow up on any actions.
• Monitor and report on the attendance levels of our members’ meetings, working group meetings and events
• Draft and administer satisfaction and impact surveys, and report on the result
• Support the wider team to respond to government consultations and calls for evidence

Permanent, part-time (0.6 FTE).