Relationship Director

When joining HSBC, you will become a valued member of our team, we take the time to get to know our staff and will support you with professional tailored development opportunities, this includes training to build your knowledge and internal career opportunities which will allow you to progress your career with HSBC.

We can offer you competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director with HSBC will be operate person of influence to our customers with a turnover of between 15M and 350M, where you will also be responsible for customer service excellence to our existing and prospective customers.

Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.

Your responsibilities will include:

• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.
• Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community.
• Supporting customers and placing their needs at the forefront of all that we do, setting world class standards.
• Seeking new opportunities and nurturing existing relationships to identify new business opportunities.
• Building a network of business introducers in the local professional and business community.
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk.
• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions.

The ideal candidate for this role will have:

• Experience working in a relevant role within Corporate Banking/Financial Services is essential.
• Proven ability in identifying and meeting customer’s needs and generating complex lending both monetary and applying appropriate products and solutions to help customers realise their dreams and ambitions.
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.
• Corporate coverage experience with a knowledge of the UK Consumer and Industrials market is essential.
• Credit skills and cashflow and asset-based lending experience is essential.
• Highly skilled at building and managing complex relationships.
• Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines.

This is a hybrid position with the base location being Queen Victoria Street, London. This role requires an element of travel for client meetings, mostly around the London region and into Surrey. It is therefore important that the successful candidate can travel and is within an easily commutable distance of this region.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500