Senior Infrastructure Engineer UK - Export Finance - G7 (IT)

Main Activities Be a senior infrastructure engineer for the organisation Provide Senior Infrastructure support to 500+ colleagues in a variety of locations across multiple different systems Respond and resolve infrastructure issues, incidents & requests Architect, deploy, and maintain infrastructure solutions across on-premise and cloud environments (e.g., AWS, Azure). Lead infrastructure modernization projects, including automation, monitoring, and configuration management that deliver high value to the UKEF business Provide significant expertise and support of Microsoft Active Directory, Azure Administration, InTune and Office 365 and other windows / infrastructure / Cisco technologies Ensure high availability, disaster recovery planning, and business continuity processes are implemented and tested regularly Monitor system performance and reliability, making proactive improvements to prevent outages and optimize usage. Collaborate with Engineering, DevOps, Security, and IT Operations teams to maintain robust infrastructure standards. Maintain comprehensive documentation of infrastructure configurations, processes, and procedures. Partner with Security, Network, DevOps and Business teams to align infrastructure roadmaps. Work closely with our internal security and SOC teams to ensure the integrity and security of UKEFS infrastructure Work closely with managed service providers to deliver our infrastructure services Ensuring that IT SLAs are met, and IT policies are adhered to by planning, managing, and maintaining workload; Ensure the Infrastructure team effectively manage customer issues through incident management framework Maintain good working relationships with key service stakeholders, suppliers and customers to help understand their business requirements and priorities; Be available for out of hours for high priority technical infrastructure support Additional activities include: You will be supporting and using technologies such as but not limited to; Microsoft Azure and Amazon Web Services GitHub Actions and Azure DevOps Azure Resource Manager (ARM) templates, BICEP and Terraform. Docker, Azure Container Apps and Azure Container Registry (ACR) Azure Cognitive Search Azure SQL, Azure SQL Managed Instances, Azure MySQL and Cosmos DB. Azure Monitor Cisco Meraki This list is not exhaustive, and you may be required to carry out additional duties according to business needs. Candidate profile: EssentialQualificationsMicrosoft Certified: Azure Administrator (AZ-104), Azure Solutions Architect (AZ-305), or DevOps Engineer (AZ-400) (A, I) ITIL Foundation Certification (A, I) Advanced or specialist cloud certifications (e.g. Azure Security, DevOps, Networking) are highly desirable (A, I) KnowledgeSubstantial experience with Microsoft Azure (preferred), AWS, or GCP (A, I) Infrastructure as Code using Bicep, Terraform, or ARM templates (A, I) Scripting and automation using PowerShell, Bash, or Python (A, I) CI/CD pipeline management using Azure DevOps, GitHub Actions, or Jenkins (A, I) Monitoring and observability using Azure Monitor, Log Analytics, and Application Insights (A, I) Windows Server and Active Directory administration (A, I) Microsoft Intune and device deployment (A, I) Networking fundamentals including TCP/IP, VLANs, VPNs, and firewalls (A, I) Virtualisation and containerisation (e.g. Hyper-V, Docker, Kubernetes) (A, I) Identity, access, and certificate management (A, I) Change, incident, and configuration management within an ITIL environment (A, I) Experience supporting meeting room technologies including Microsoft Surface Hub (A, I) Cisco Meraki Network Management PaloAlto Firewall Management Skills/AbilityExcellent communication skills able to meet the requirements and demands of different stakeholders. (A, I,T) From the ?: (A,I,T) An ability to think critically about systems and to adjust consistently as needed (A, I)