Global Operations Director

About the Role:

Media Operations Director

Join our team at the heart of delivering high-impact, multi-channel media solutions for a global client portfolio. We bring together creativity, data and technology to deliver seamless campaigns that drive measurable business growth, and this role plays a pivotal part in making that happen.

As Media Operations Director, you will lead the delivery, optimisation and evolution of media operations across digital, traditional and emerging channels. Acting as a bridge between creative, technical and commercial teams, you will shape efficient processes, champion innovation and ensure best-in-class campaign execution.

What you’ll do

• Develop and deliver media operations strategies aligned to business goals, ensuring efficiency, compliance and risk management
• Lead cross-functional collaboration to set performance targets and drive accountability
• Oversee campaign execution and optimisation across all channels, improving workflow and output quality
• Build trusted client relationships and act as a strategic advisor
• Use data and insights to streamline resource and capacity planning
• Partner with finance on governance, budgets and quality assurance
• Lead transformation initiatives with global stakeholders
• Manage vendor and technology partnerships, ensuring smooth integration
• Champion learning and development, and lead, mentor and grow a high-performing, global team

What you’ll bring

• Deep knowledge of the media landscape, platforms, analytics and programmatic tools
• Strong operational expertise across workflows, processes and resource management
• A data-led mindset with the ability to turn insights into action
• Curiosity for emerging technologies, including AI and automation
• Experience leading and developing teams across multiple locations

About the Agency:

At OMD EMEA, we strive to deliver on our promise of ‘ better decisions, faster ‘ for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world’s largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a ‘new normal’, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Flexible Working

At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at [email protected] to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

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