Personal Advisor WCC622548

Job Details:

Salary range: £34,359 - £37,509 per annum
Work location: 101 Orchardson Street, London, NW8 8EA
Hours per week: 36
Contract type: 2x Permanent
Vetting requirements: Enhanced DBS Check
Closing date: 27 October 2025
Interview date: 6 or 7 November 2025

About Us:

THE EXTRAORDINARY STORY OF KAKOLI’S PASSION AND DRIVE

Children’s Services in Westminster City Council is a world of extraordinary stories. Where inspirational people like Kakoli are dedicated to encouraging everyone they work with to be the very best they can be.

Ever since she was a child, Kakoli has believed that children are the ones who’ll change the world for the better. Who’ll create the future we all wish for. And she always knew her calling was to get on the front line and help those who might not be as fortunate as herself.

Driven and passionate about making a difference, she first joined Westminster as a Social Work Assistant, and her managers immediately saw she had huge potential, so they encouraged her to apply to study for a degree in social work. She passed with flying colours, and over the next fourteen years worked as a frontline Social Worker, a Senior Social Worker, a Deputy Service Manager and is now one of our Service Managers.

Kakoli’s vision is as clear now as it was all those years ago – to encourage and support children, and help them grow in safe, vibrant communities. Her achievements are many, but she’s most proud of the fact that these days Westminster doesn’t ‘do things for families’ but ‘does things with families’. And she believes this huge but subtle difference to the way we work has allowed thousands of children in Westminster to fulfil their potential and live their dreams.

The Role:

As Personal Adviser in the Children’s Social Work and Leaving Care Service, you too can make a powerful contribution. Your work will have a direct impact on the lives of care leavers (age 18 – 25) as they transition into adulthood and independence.

You’ll contribute to the assessments, formulation, implementation and review of Pathway Plan through direct interventions and full engagement of the young person. Plus, you’ll work collaboratively with colleagues across agencies to secure joined-up provision. From figuring out finances to signing a tenancy agreement, you’ll give young people the necessary practical skills to help them be ready for adulthood. You’ll support them emotionally too. Coaching, building self-esteem and confidence.

Through regular contact, you’ll ensure that care leavers are adjusting well. You’ll check that they are in suitable accommodation. And that they are in education or employment suited to their abilities and aspirations.

A growing number of asylum seekers, including unaccompanied asylum-seeking children (UASC) and young people, are passing through or settling in Westminster. With their complex needs, they present a unique challenge, but one that our team are committed to meeting with our innovative trauma-focused model.

It can be a difficult balancing act. Liaising with stakeholders and supporting a diverse range of young people with differing experiences – including trauma, mental health issues, and housing instabilities. All while navigating budget constraints and staffing pressures. Yet, it’s deeply rewarding to see progression in the young people we work with.

We’re a multidisciplinary team, rated Outstanding by Ofsted. Each of us is committed to developing our expertise in our respective fields. Our work is rarely straightforward, but we’re passionate, and find great fulfilment in securing positive outcomes for the young people of Westminster. We’re super supportive of each other and encourage everyone to bring their whole selves to work.

Please refer to the for more information.

About You:

You’ve worked with vulnerable children, young adults and families, all in accordance with statutory guidance. This may have been directly in partnership with local authority children’s services. Or you’ve worked in settings such as health, housing, youth and employment, which will have given you transferrable skills and knowledge for this role. In whichever setting, you worked collaboratively with a range of professionals to protect and support children, young adults and their families to achieve effective change.

You have a strong grasp of how to safeguard and support children and young people, in accordance with the expectations set out in the Children Act 1989 and the Leaving Care Act 2000.

We’d like to be confident supporting the assessment and engagement of families from a range of cultural and ethnic backgrounds. You can effectively adjust to their particular needs and work directly with the child.

Importantly, you’re experienced at working with children and young people with particularly challenging behaviours and underlying vulnerabilities. You can engage them, even when times are difficult. Good verbal and written communication skills will both be useful.

You’re organised: able to balance the competing demands of direct work, undertaking practical tasks, record keeping and following statutory processes.

Also, you’re comfortable assessing needs, analysing information, implementing SMART plans of action – and ensuring all is clearly communicated. We’d like you to learn and use models of practice to support meaningful interventions and to manage the personal impact of the work.

You’re educated to A level (or equivalent) or have extensive experience of directly working with children, young people, their parents and carers to effect positive change.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. 


At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit 


As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.


The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.      

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.