Data & Systems Administrator (Volunteer role)

Your Pride In London

Year after year, London's Pride celebrations bring people together in amazing ways. The connections and community we build lay the groundwork for a brighter, more inclusive future. Now's your opportunity to play a meaningful part as a Pride in London volunteer.

Pride in London is embracing a renewed sense of purpose that resonates with everyone. We stand as a beacon to highlight ongoing challenges within the LGBTQ+ community, even amidst progress. Our roots intertwine the protest origins of Pride with the spirit of celebration. Our guiding values – Visibility, Unity, and Equality – drive every step we take.

Our incredible team is a blend of passionate staff and volunteers who champion diversity, inclusivity, and understanding. We hail from diverse walks of life, forming a vibrant community of change-makers. Our ultimate goal? To amplify awareness of LGBTQ+ matters and advocate for the rights that ensure equal lives for all.

With a diverse and dedicated year-round team of around 150 volunteers, we orchestrate Pride in London, the incredible event that unites us all. Your unique voice can contribute to the symphony!

Pride in London stands committed to truly representing every facet of our community. We celebrate equality, diversity, and inclusion. Our focus is on enriching the diversity of our volunteers, ensuring that Black, Asian, Minority Ethnic, Disabled, Trans, and all communities are vividly reflected within our teams.

Your Role

As a Data & Systems Administrator , you will play a critical role in safeguarding Pride in London’s digital environment. Reporting to the Deputy Director of People & Culture, you will oversee the secure administration of our Google Workspace and internal systems, ensuring strong data handling practices, GDPR compliance, and seamless access for our volunteer teams.

You will balance governance and operational support, managing permissions, enforcing security controls, and acting as a key point of contact for internal helpdesk queries. Your work will ensure that our digital infrastructure is secure, compliant, and enabling rather than restrictive.

This role has a flexible start time; we are looking for someone who can start as soon as possible. This role carries an average volunteer commitment of approximately 4–6 hours per week, with flexibility around peak periods. Increased availability during major onboarding cycles and in the lead-up to the Pride event will be beneficial.

Application Closing Date: Sunday 8th March 2026
Interview Week Date: W/C Monday 16th March 2026

Your Responsibilities

GDPR Compliance

• Support the implementation and maintenance of GDPR-aligned data handling practices.

• Monitor access permissions across Google Workspace to ensure least-privilege principles are followed.

• Conduct periodic access audits and support data retention and deletion processes.

• Assist in documenting and maintaining data governance policies and procedures.

Systems Administration

• Administer the Google Admin Console, including user provisioning, offboarding, and lifecycle management.

• Manage Organisational Units, Groups, Shared Drives, and role-based access controls.

• Enforce 2 Factor Authentication (2FA) and core security configurations.

• Oversee licence allocation across Workspace and other SaaS platforms.

Helpdesk Support

• Act as first-line support for account access, permissions, and authentication issues.

• Troubleshoot login, SSO, and collaboration tool queries.

• Maintain clear records of hardware allocation and software licensing.

• Manage and prioritise a digital support queue to ensure timely resolution of issues.

Documentation & Continuous Improvement

• Create and maintain clear SOPs for joiner, mover, and leaver processes.

• Develop self-help guides to empower volunteers to resolve common issues independently.

• Identify opportunities to strengthen data security and improve administrative efficiency.

What You'll Bring to Pride in London

Google Workspace Expertise: Practical experience using the Google Admin Console and managing cloud-based user accounts.

Understanding of GDPR & Data Protection: Familiarity with UK GDPR principles and secure data handling practices.

Organisational Precision: Strong attention to detail, particularly around permissions, documentation, and governance.

Helpdesk Experience: Confidence supporting users remotely and resolving access-related queries efficiently.

Clear Communication: Ability to explain data policies and technical processes in accessible language.

Commitment to Diversity & Inclusion: A genuine passion for LGBTQ+ equality and Pride in London’s values.

What You’ll Get Joining Pride in London

A Chance to Build New Connections: Pride in London is made up of a diverse collection of individuals, including members of the LGBTQ+ community, allies, and activists.

Sense of Volunteer Purpose: Your work will safeguard the data and systems that power an event attended by over a million people.

Professional Development: Gain practical experience in cloud systems administration and data governance within a complex volunteer-led organisation.

Networking Opportunities: Collaborate across teams including Marketing, Operations, and Production.

Contribution to Social Change: Help ensure Pride in London remains secure, inclusive, and operationally resilient.

Diversity & Inclusion

Pride in London embraces diversity and inclusion. We recognise that diversity of background, experience, and thought enrich our community and empower innovation. We welcome applications from all backgrounds, ages, and abilities.