Global Head of Controls Chief Technology Office

HSBC Global Services Limited
London

Global Head of Controls Chief Technology Office

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

In this fantastic new role, you will join a growing team to partner with the HSBC Chief Technology Office (CTO) to ensure delivery of risk based, strategic outcomes globally, including informing and advising on relevant risk and control based issues, initiatives and updates that impact the Group.

You will be a leader within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the

CTO within HSBC.

This is a truly global role, responsible for global CCO activity supporting CTO, including driving cultural change and delivering robust risk management practices and control governance across GCIO to ensure CTO risk management is transparent and clear to all Global Business and Functions (CTO), regions and entities

In this role, duties will include:

  • Enforcing robust risk governance and ensuring all stakeholders have visibility of key risks and any remediation activity.
  • Partner, drive and advise on setting, communicating and monitoring risk appetite in line with business
  • requirements, including appropriate support and challenge.
  • Conducting high quality and efficient reviews of our control performance
  • Facilitating controls remediation where required
  • Raising awareness and understanding of risks, controls and risk management
  • Continuously improving the control and monitoring of risk, including behaviours
  • Embedding the Bank’s Risk Management Framework

To be successful in this role you should have the following skills:

Technical:

  • Technology controls - infrastructure, Architecture and Software development lifecycle
  • IT architecture, infrastructure (including database and middleware), platforms, Cloud
  • Non-Financial Risk framework
  • Risk and control reviews
  • Translation of strategies & plans to achieve business and functional goals
  • Executive leadership
  • Senior Stakeholder management
  • Relationship management

Behavioural Skills:

  • Strategic Planner
  • Customer Orientated
  • Outcome Orientated
  • Problem Solver
  • Team management

Cognitive Skills:

  • Divided attention
  • Quantitative
  • Critical thinking
  • Collaboration
  • Logic and reasoning

This role is based in London on a hybrid basis.

 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

 

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Posted 2025-06-15

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