Corporate Reception / Hospitality FOH Team Leader

Job Description

Corporate Reception / Hospitality FOH Team Leader - 5* Corporate Hospitality - Mon-Fri - Central London - up to £40k (dependent on experience) + great benefits

• Immediate start - Temp to Perm role
• Fantastic opportunity for the right individual
• 5* hospitality, luxury brand or premium real estate experience is sought
• Supervisory / Team Leader experience essential
• Central London location
• Monday to Friday role
• Stunning offices
• Genuine progression / long-term career opportunities
• c£30k-£40k (dependent on experience)

We have a fantastic opportunity for a driven and service led individual, with exceptional standards of customer service and experience as a Hospitality or FOH Team Leader / Supervisor , to join a world class, 5* corporate hospitality provider based in Central London.

The Corporate Reception / Hospitality FOH Team Leader will support the Business Centre Manager, ensuring a high standard of service is provided to clients at all times.

Ideally, you will have worked in a 5* hospitality, luxury brand or premium real estate environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5* customer service based role, is what we’re looking for.

What’s on offer?

Genuine career progression, competitive salary, discretionary bonus, Employee Assistance Programme, team nights out, discounts with luxury brands across London, STL and more!

Key responsibilities as the Corporate Reception / Hospitality FOH Team Leader will include:

• Being the right-hand support to the Business Centre Manager and supporting in the day-to-day running of the 5* building
• Ensuring exceptional customer service is provided to all clients at all times
• Dealing with any client queries and attending client meetings if needed
• Inspiring, motivating and leading your Reception / Front of House team
• Taking a hands-on approach, undertaking team duties as needed
• Taking on Business Centre Manager responsibilities in their absence
• Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated
• Assisting in the recruitment of team members
• Conducting daily walk rounds to ensure every aspect of the building is to the highest standards
• Assisting the Finance Department as needed

What we’re looking for:

• Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of client service
• Experience in a 5* service, luxury hospitality, high-end retail/brand or real estate environment is desired
• Highly organised nature
• Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
• Ability to build strong relationships at all levels of the business
• Demonstrable supportive and nurturing leadership qualities
• Proactive problem-solving skills and excellent attention to detail and accuracy
• Well presented, professional and motivated
• Available imminently and able to commit to a Temp to Perm opportunity

Interested?

If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Assistant Centre Manager - 5* Corporate Hospitality’