Front of House Security Officer - London - England

Front of House Security Officer - London - England,

Are you looking to gain more experience within the security industry? Are you an experienced Front of House Officer who is looking for a permanent contract with guaranteed hours and would like the opportunity to apply your transferrable skills and experiences in the most sustainable office building in London?

...Apply now!

We are seeking a Front of House Security Officer to join our team at our prestigious site in London. The ideal candidate will possess exceptional customer service skills, be well-spoken and well-presented, and demonstrate the ability to work independently and proactively. Fluency in clear English, excellent timekeeping skills, and computer literacy are essential.

Position : Front of House Security Officer
Pay rate: £16.82 per hour
Location: London W1K 1PS
Shift Pattern: 3 days - 3 nights - 3 off

Benefits include:

• Company Pension scheme
• Healthcare Cash plan
• Life Assurance benefits
• Access to 24/7 free Employee Assistance programme
• Cycle to work salary sacrifice scheme

Plus, additional benefits we offer via our ReWard membership

Main Duties:

• The administration of all other aspects involved in access control to a defined level.
• Act as a first point of contact for greeting visitors entering.
• Clear communicational and organisational skills
• Exceptional customer service
• To assist with deliveries and post in contacting relevant tenant to advise
• To assist with contractors in signing in/out
• Issuing of access cards to contractors and visitors
• Respond to email and telephone requests relating to any issues in a timely manner.
• To report any security issues to the onsite security supervisor
• Comply with and operate site security instructions and policies.
• Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats.

Must Have:

• Valid SIA licence.
• Proven work experience as a Receptionist, Front of the House Officer, or similar role (min 1 year)
• Excellent customer service and communication skills
• Professional attitude and appearance

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.


Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.