Revenue Controller
- Salary to £75,000 + excellent employee benefits
- 09:00-17:00 working hours
- Hybrid working (3 days office / 2 days remote)
- Offices based in Chancery Lane / Holborn
- Onboard new clients, providing billing guidance and establishing key contacts
- Act as the primary contact for client billing and payment enquiries
- Coordinate with internal teams on billing, rates, timekeeper details, invoice narratives, payments, wires, credits and trust accounting
- Escalate fee disputes, write-off requests and payment plans with appropriate context and recommendations
- Coordinate account handoffs when formal collection efforts are required
- Prepare portfolio, aging and payment reports, including monitor portfolio metrics, client engagement, payment timing and aging trends
- Share best practices and identify and recommend improvements to onboarding and client communication processes
- 3-5 years of experience in a client-facing role involving revenue control and collections
- Law firm billing cycles, engagement letters and fee arrangements is required
- Demonstrated success managing multiple client relationships simultaneously
- Proficiency with financial systems, CRM platforms and Microsoft Office Suite
- Elite 3E experience highly advantageous
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