Quality Assurance Officer (Gr H)
Job Category : Procurement
Location : Guildhall, Royal Borough of Kingston
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £21.71
Undertake proactive monitoring of commissioned services at planned and regular intervals with a designated portfolio of services ensuring that colleagues across ASC are appropriately involved and informed
Collate quality assurance information and intelligence from variety of sources including, audits, observations, engagement with service users, carers and service providers through in person visits, telephone and questionnaires to inform safeguarding, contract management, commissioning and procurement activity
Access quality of care and support being provided, and measure against contractual obligations, safety and quality standards
Identify improvement areas and make appropriate recommendations to stakeholders for review and improvement.
Ensure service user and carer feedback is captured and used to drive quality improvements for service users
Raise concerns on service quality refereed by internal team and through monitoring visits to the Councils governance framework
Work with ASC operational teams, relevant professionals and partner organisations on a regular basis to share market intelligence and agree required actions where service quality concerns are identified
Support any necessary action required to manage suspensions or provider failure that will impact service delivery
Develop, monitor and report on service provider action plans and risk assessments to address poor performance
Recommended Jobs
Senior Network Engineer
Company Overview Eeze is a leading innovator in the iGaming industry, specialising in the design, development, and delivery of live casino games. As we expand our operations in the European market…
Pastry Sous Chef - London
Job Details Pastry Sous Chef - London The Raffles London Raffles London at The OWO and The OWO Residences by Raffles operates a 120 room and suites flagship hotel at the iconic Old War Of…
Exciting Opportunity for an EYFS Teacher - Immediate Start
Are you a passionate and creative Early Years Foundation Stage (EYFS) Teacher with a deep commitment to nurturing young learners? We are excited to invite applications for an enthusiastic EYFS Teacher…
Register Your Interest - Operations (Content Group Studio) Placement
Register your interest Applications aren't open for this job yet. BUT, you can register your interest in applying - let the employer know you're intrigued! We'll send word as soon as appli…
Environmental Incident Specialist
We have an exciting opportunity at Thames Water to join us as an Environmental Incident Specialist! The purpose of the role is to drive performance and directly impact pollution reduction, one of th…
Supervisor
Location: West Ealing Hours per Week: 20 hours with the opportunity to work more hours Shift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends…
Concierge - UHNW Family
We are looking for a highly professional and discreet Concierge to support an UHNW family with a significant portfolio of luxury properties across London. This is a full-time, London-based role suite…
Consultant (Innovation Programme Coordinator)
L ocation London or Milton Keynes (minimum of two days a week in the office. You can do more than two days if preferable) Reporting to Head of Integrated Transport Delivery Working hours Ful…
Billings Supervisor
Halliday Marx have partnered with an excellent professional services business to hire a Billings Supervisor on a permanent basis. Hybrid working (2 days in the office, 3 from home) Responsibilit…
Chief Information Security Officer
Fuse is building a fully integrated energy company—spanning solar, wind, hydrogen, power trading, and distributed energy systems. We sell directly to consumers to reduce costs and deliver real saving…