Quality Assurance Officer (Gr H)
Job Category : Procurement
Location : Guildhall, Royal Borough of Kingston
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £21.71
Undertake proactive monitoring of commissioned services at planned and regular intervals with a designated portfolio of services ensuring that colleagues across ASC are appropriately involved and informed
Collate quality assurance information and intelligence from variety of sources including, audits, observations, engagement with service users, carers and service providers through in person visits, telephone and questionnaires to inform safeguarding, contract management, commissioning and procurement activity
Access quality of care and support being provided, and measure against contractual obligations, safety and quality standards
Identify improvement areas and make appropriate recommendations to stakeholders for review and improvement.
Ensure service user and carer feedback is captured and used to drive quality improvements for service users
Raise concerns on service quality refereed by internal team and through monitoring visits to the Councils governance framework
Work with ASC operational teams, relevant professionals and partner organisations on a regular basis to share market intelligence and agree required actions where service quality concerns are identified
Support any necessary action required to manage suspensions or provider failure that will impact service delivery
Develop, monitor and report on service provider action plans and risk assessments to address poor performance
Recommended Jobs
A-level Maths Teacher - Battersea, Wandsworth
A-Level Maths Teacher - Battersea, Wandsworth ➕ Master of Calculus and Core: Elite A-Level Maths Role in Battersea! Are you a highly accomplished and results-driven A-Level Maths Teacher seek…
EYFS Teacher | Inspiring Independent School in Kensington...
An outstanding independent school in Kensington is seeking a dedicated and passionate EYFS Teacher starting in January 2026. In this role, you will be responsible for delivering a high-quality Early …
Global Medical Affairs Director
Summary LOCATION: London or Barcelona ROLE TYPE: Hybrid Working, #LI-Hybrid The Global Medical Affairs Director develops and implements strategic and operational Therapeutic Areas (T…
Commercial Property Solicitor
Are you a passionate Commercial Property Solicitor looking to make a significant impact in a dynamic legal environment? If so, my client has a thrilling permanent opportunity for a talented individua…
Markets & Finance Editor, CNBC
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring…
Specialist Speech and Language Therapist- Band 6 Fixed Term
Job Title: Specialist Speech and Language Therapist (Adult Neuro) Band: 6 Contract Type: One year fixed full-time (TBC) post, 37.5 hours per week, with the possibility to extend after one year …
Global Account Executive (Enterprise)
Job Title: Global Account Executive Job Title: Account Executive - Enterprise (Global Health & Wellbeing) Company: Physitrack Group Location: London (in-person) Salary: £75–80k base …
Lead Copywriter (maternity cover)
The Role &##128764; This is a pivotal 12-month fixed-term contract to step in as the senior guardian of copy and content across our agency client portfolio. Sitting at the heart of our fantastic …
Maths Teacher - Challenging Extension - Waltham Forest...
Maths Teacher – Drive Rigorous Extension Maths (STEP/MAT) in a High-Performing Independent School – Waltham Forest (Independent) A highly academic , fee-paying independent day school in Waltha…
Catering Staff
Catering Staff – London Stadium, Stratford Join the buzz at London Stadium, one of the UK’s premier multi-event venues, and become part of our catering team delivering exceptional food and servic…