Production and Manufacturing Management Roles

Production Operations Supervisor

Join us for a dynamic role supporting live and recorded productions! As Production Operations Supervisor in West London, you'll play a crucial operational lead across productions and events within our Chiswick and Stockley Park facilities. You’ll ensure production requirements are planned, coordinated, and delivered effectively while contributing to continuous improvement and operational excellence. If you thrive in fast-paced broadcast environments and want to make a significant impact in live production delivery, we encourage you to apply!

Responsibilities

• Operational Leadership: Act as operational lead for Chiswick deliveries, representing Production Operations in meetings and liaising with Production Management.
• Information Sharing: Ensure production information, event requirements, and operational updates are clearly communicated across relevant departments.
• Team Coordination: Work closely with Production Resource, MCR, London Bookings, Engineering, and other operational teams to align event details and ensure timely distribution.
• Production Planning: Support planning and delivery of gallery positions, studio rigs, production setups, and associated production requirements.
• Resource Allocation: Check resource allocation documents and systems to ensure requirements are covered and booked correctly. Review bookings systems to confirm accuracy and FACS testing needs.
• Onsite Support: Maintain visible presence during live deliveries, supporting escalation, feedback, and issue resolution during production activity.
• Studio Maintenance: Coordinate studio maintenance scheduling, ensuring work aligns with production requirements and communicating with stakeholders.
• Safety Compliance: Ensure studio maintenance, production activity, and operational deliverables meet Risk Assessment and Health & Safety requirements.
• Facility Management: Coordinate allocation, bookings, and upkeep of green rooms, makeup rooms, and production support spaces.
• Information Management: Support maintenance of service facilities and ensure shared information areas updated with relevant policies and guidance.
• Risk Management: Identify and flag operational or facility risks early and ensure appropriate action taken to protect live output.
• Budget Tracking: Maintain budget and cost tracking documentation accurately, recording changes and approvals.
• Freelance Coordination: Support coordination of freelance bookings, confirmations, operational updates, ensuring teams receive clear documentation and production information.
• Process Improvement: Assist Production Operations Manager with documentation and distribution of new workflows, system integrations, and technical facility updates.
• Team Development: Provide Production Operations Coordinator structured goals and development plans to support growth within the business.

Requirements

• Experience: Experience working in live broadcast, studio production, or production operations environments.
• Technical Knowledge: Strong understanding of PCR, studio, and live production workflows.
• Problem Solving: Strong problem-solving skills and confidence to escalate issues appropriately.
• Scheduling Systems: Working knowledge of scheduling systems, production booking, and resource allocation workflows.
• Safety Awareness: Understanding of Risk Assessments, Health & Safety requirements, and safe production practices.
• Collaboration: Ability to work collaboratively across departments and build effective working relationships.
• Proactive Approach: Proactive and solutions-focused approach to live production support.

Working Conditions

• Onsite Working: This role is advertised as Onsite, requiring all working hours and days to be carried out in the workplace. Subject to business needs, working arrangements may change with reasonable notice.

Benefits

• A comprehensive benefits package will be discussed during the interview process.

Opportunities for Growth

We foster an environment where individuals can explore, learn, and grow into their best selves, supported and celebrated for their achievements.

Disclaimer: The company embraces diversity and inclusion, ensuring equal opportunities for all qualified candidates regardless of protected characteristics. Applicants with disabilities requiring accommodations during the application or recruitment process should contact the accessibility page for instructions.