Retentions Advisor - Head Office
As a retentions advisor you will be the first point of contact for customers considering cancelling their accounts. Your role will involve:
- Understanding reasons for cancellation
- Providing solutions and guidance to retain customers
- Delivering excellent service and building strong customer relations
- Meeting retention targets whilst ensuring customer satisfaction 2+ years contact centre/customer service experience, ideally in a sales environment due to volume of calls.
- Experience in retentions (desirable, but not essential)
- Strong communication and problem-solving skills
- Positive attitude and target driven mind
- Successful candidates must pass a DBS check
Recommended Jobs
PERM FULL TIME ANP THRIVING SURGERY SE LONDON
**FULL TIME ANP REQUIRED FOR A BUSY GP SURGERY IN DULWICH**EXCELLENT SALARY**NHS PENSION**FREE PARKING** Dream Medical are seeking an enthusiastic and positive individual to join our clinical team a…
Senior Commercial Product Manager
Senior Commercial Product | London | German business fluent | Equity from day one | £80k to £120k You have done the strategy work. Built the models. Presented to senior stakeholders. Now you wa…
Music Teacher (ECT) - Outstanding Mixed Secondary School,...
Music Teacher (ECT) – Outstanding Mixed Secondary School, Wandsworth School Information This Outstanding Ofsted-rated mixed secondary school in Wandsworth educates students aged 11–18 and is wi…
AWS - FinOps Specialist
Location(s): UK, Europe & Africa : UK : London || UK, Europe & Africa : UK : Leeds || UK, Europe & Africa : UK : Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber a…
VIP Travel Consultant
Are you passionate about delivering exceptional service to high-net-worth clients? Do you have a background in UK-based lifestyle concierge and a flair for curating unforgettable travel experiences? …
SEN Nanny
Our clients, based in Kensington, are looking for a SEN Nanny to assist mum with the care of three boys aged 4, 7, and 8. The role can either be live-out or live-in with a separate, self-contained f…
Director, Head of Talent Acquisition (Europe)
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leaders…
Business Manager role in Wandsworth (Inner London) -...
We are seeking an ambitious School Business Manager for an Outstanding secondary school in Wandsworth. This is a strategic leadership role responsible for the school’s financial health and operationa…
Regional Quantity Surveyor
Job Description Regional Quantity Surveyor - Permanent Job - Up to £80K + Package - London-based sites Your new company You’ll be joining a leading global provider of integrated facilities and…