Head of Operations - Insurance

44024

Head of Operations – Insurance

A growing specialty insurance business is seeking a Head of Operations to join the organisation at a key stage of its expansion.

This is a hands-on leadership role within a lean, build-stage environment. The successful candidate will be responsible for putting structure, processes, and governance in place while remaining closely involved in the day-to-day running of the business.

This role will suit someone who enjoys building rather than inheriting, and who is comfortable operating without a large team initially.

Key Responsibilities

• Lead and develop the operational function across the business
• Design, implement, and improve operational processes and controls
• Ensure the business operates efficiently within a regulated insurance environment
• Work closely with senior stakeholders across underwriting, finance, compliance, and technology
• Oversee supplier, vendor, and outsourcing relationships
• Support contract management and operational governance frameworks
• Partner with technology leadership to improve systems, data, and operational infrastructure
• Contribute to business planning, budgeting, and growth initiatives
• Ensure operational readiness as the business scales in the UK and internationally

About You

• Significant experience in an operational leadership role within insurance (MGA, broker, or carrier)
• Comfortable working in a small, growing organisation
• Able to balance strategic thinking with hands-on delivery
• Strong understanding of operating within a regulated environment
• Confident engaging with senior stakeholders and external parties
• Experience building or transforming operational functions is highly desirable

Why Join?

• Opportunity to shape an operations function from the ground up
• Visible role with genuine influence on how the business operates
• Supportive, entrepreneurial leadership team
• Scope to build and grow a team over time

Please apply below for further information.

Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.