Senior Product Designer

So, who are we?

Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your role in the team

Primarily supporting the conversion team within our UK division, delivering product design – from identification of customer problem statements & clarification of commercial objectives; through to discovery, ideation, solution definition, customer testing & detailed design development for production & beyond.

Our product designers are some of the businesses most passionate & informed customer advocates – part of your role is to understand what traders think, feel, see & do; as well as build an understanding of why. Your job is to create meaningful & impactful customer experiences across a range of our customer touch points, with a core focus on helping us improve our account opening & onboarding experience – help us ensure that our customers first experience is a delightful one.

What You’ll Do

• Running the entire design process from ideation to implementation and everything that entails - UX, UI, prototyping
• Work with pace and energy to prototype, test and iterate design ideas
• Proactively observe, co-synthesise observations into insights, and implement learnings from customer testing and research
• Use excellent communication skills to get everyone, at all levels, excited about your work
• Collaborate closely with other UX and product designers, product owners and developers to create a highly efficient delivery team
• Bring your thought leadership to our design process helping us develop and improve
• Continually share and align your work with the wider design team

What You'll Need For This Role

• Previous experience with optimising onboarding funnels
• Experience of design within financial markets would be ideal, or at least, proven experience of delivering design within another similarly complex product domain (ie. medical, or other highly regulated industry)
• 5-7+ years of hands-on product design execution & delivery
• Translating business and customer needs into elegant ideas that are perfectly executed.
• Slick, thoughtful and flexible design skills - typography, grid systems, cross-platform UI
• Have a strong appetite for complexity, for thinking about data, numbers, forms, and for disentangling workflows associated with managing and consuming data – you know the difference between causality & correlation
• Stakeholder management – you’re comfortable creating solutions for customers in, or subject matter experts of niche domains; as well as justifying your design decisions to others that have no idea what product design is
• Ability to create working prototypes and demonstrate interactive design solutions
• Animation experience is desirable to bring designs to life
• Have excellent presentation, storytelling and communication skills
• Proven track record of delivering conceptual work
• An appreciation of modern design trends and patterns
• Keen attention to detail across all levels of design of your design process

How We Work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Benefits

As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

• Matched giving for your fundraising activity
• Flexible working hours and work-from-home opportunities
• Performance-related bonuses
• Pension, insurance and medical plans
• Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform
• A day off on your birthday
• Two days’ volunteering leave per year