Business Travel Consultant
To work out of hours
To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner.
Provide an excellent service via communications with customers and accuracy of bookings
Communicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner.
Dealing with phone calls and email requests/queries from existing and potential clients.
Providing clients with suitable travel options and suggestions of the best way to meet their requirements.
Be involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website.
Proactively maintaining relationships with clients at all times.
Helping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised.
To carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required EXPERIENCE: Galileo ONLY travel booking systems Experts
Previous experience as a Business Travel Consultant
Willing to work weekends (2/4) and bank holidays
Confident in interacting with clients and suppliers on the telephone. PACKAGE: Working hours: Hours between - (Apply online only)
HOMEWORKING
Salary £34,000 due to working unsocial hours this will include a bonus on working hours after 10pm, bank holidays and weekends. INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)
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