Academic Planning & Performance Manager

Location: The Music Box, London, SE1 0LR
Salary: Competitive
Hours: Full Time
Contract Type: Permanent

Turn Data into Insight. Drive Academic Performance.

Are you an experienced Higher Education professional with a strong background in academic planning, data, timetabling and performance reporting?

LCCM is looking for an Academic Planning & Performance Manager to lead academic planning, timetabling, data quality and management information.

Working across academic and professional services teams, you’ll turn student and programme data into meaningful insight, helping LCCM monitor performance, identify risks and improve student engagement, progression and outcomes.

About LCCM

London College of Contemporary Music provides a specialist Higher Education environment for students pursuing careers within music and the creative industries.

Based at The Music Box in London, we combine academic study with creative and industry-focused learning to prepare students for successful futures.

About the Role

Reporting to the Head of Quality and Governance, you’ll lead academic planning and performance reporting across LCCM.

From developing teaching timetables and academic calendars to producing dashboards and analysing student outcomes, you’ll provide the insight needed to support effective decision-making, academic quality and continuous improvement.

You’ll also contribute to OfS compliance, B3 monitoring, Access and Participation activity, governance and regulatory reporting.

Key Responsibilities

You will:

• Lead the planning and publication of teaching timetables and academic calendars.

• Maintain accurate programme, module and delivery information.

• Lead data-quality assurance across student, attendance, engagement and assessment data.

• Develop dashboards covering attendance, engagement, pass rates, continuation, completion, outcomes and NSS.

• Analyse performance across cohorts, intakes, programmes and student groups.

• Support OfS B3 monitoring and Access and Participation activity.

• Identify trends and risks and recommend evidence-based interventions.

• Produce management information for senior leadership, Governance Boards and committees.

• Support annual monitoring, programme review, audits and external reporting.

• Improve reporting systems and identify opportunities for automation.

About You

You’ll be an analytical and highly organised Higher Education professional who can turn complex information into clear, actionable insight.

Essential Requirements

• Degree or equivalent professional experience.

• Significant experience in Higher Education, ideally across academic planning, timetabling, data or reporting.

• Strong analytical and spreadsheet skills.

• Experience producing dashboards or management information.

• Experience with student records, programme planning or timetabling systems.

• Ability to identify trends, risks and areas for improvement.

• Excellent communication and attention to detail.

• Understanding of UK GDPR in relation to student data.

Desirable Requirements

• Knowledge of OfS Conditions of Registration, particularly B3 student outcomes.

• Knowledge of NSS, TEF and Access and Participation Plans (APP).

• Experience supporting external quality reviews or regulatory activity.

• Experience automating reporting processes.

• Interest in music or creative arts education.

Why Join LCCM?

✅ Play a key role in shaping academic planning and institutional performance.
✅ Use data and insight to support better student outcomes.
✅ Develop your experience across OfS regulation, B3 and Higher Education performance.
✅ Work within a specialist music and creative arts Higher Education environment.
✅ Join a collaborative team with opportunities for professional development.

What We Offer

• Competitive salary

• Annual leave entitlement

• Pension scheme

• Season Ticket Loan, subject to eligibility

• Eye care vouchers

• Professional development and training

• Employee wellbeing support

• Employee discounts and rewards

• Refer-a-friend scheme

• Career progression opportunities

Career Development and Progression

This role offers broad exposure to academic planning, institutional data, quality assurance, governance and regulatory compliance, providing opportunities to develop your career across Higher Education management, performance, quality and academic operations.

Our Approach

We are committed to creating an inclusive working environment and welcome applications from candidates from a wide range of backgrounds.

We are also committed to providing reasonable adjustments for candidates who require support during the recruitment process.

Right to Work

Applicants must have the right to work in the UK.

Apply Now

If you’re passionate about Higher Education data, academic planning and improving student outcomes, we’d love to hear from you.

Click Apply to join LCCM as our Academic Planning & Performance Manager.