Surgery Centre Administrator/Receptionist

About the department

Our Surgery Centre is a specialist private facility in central London, delivering high-quality surgical care across a range of specialties. The centre is supported by leading consultants, clinicians, and experienced support teams who work collaboratively to provide excellent clinical outcomes, an exceptional patient experience, and efficient, well-coordinated services.

Operating in a professional, welcoming, and patient-focused environment, the Surgery Centre brings together clinical and administrative teams to ensure every patient receives seamless care from initial enquiry through to discharge.

About the role

A fantastic opportunity has arisen for a friendly, proactive, and highly organised individual to join the OneWelbeck Surgery Centre as an Administrator. This is a dynamic, hands-on role supporting the Centre Director in the day-to-day running of the Surgery Centre. You will be a visible presence within the centre, splitting your time between reception and the administrative office to ensure patient administration, scheduling, and front-of-house services are delivered to a consistently high standard.

You will play a key role in supporting patients, consultants, and colleagues, helping to deliver a smooth, professional, and welcoming experience at every stage of the patient journey.

For a copy of the full job description and the person specification details click HERE

About you

You will have previous experience working in a healthcare or administrative environment and be confident in a busy, patient-facing setting. Highly organised and detail-oriented, you can manage multiple tasks and changing priorities while maintaining accuracy and professionalism.

Approachable and proactive, you communicate clearly and effectively with patients, consultants, and colleagues, both in person and remotely. You understand the importance of confidentiality, information governance, and delivering a consistently positive, patient-centred experience. Strong basic IT skills and a willingness to learn specialist healthcare systems are essential.

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Recruitment Process

For this role, there will be three stages ;

• Shortlisting (based on your application)

• Initial Screening Call with the Talent Acquisition Team

• 1st stage interview

We aim to complete these as soon as possible after the closing date for applications. We will inform you in due course and if shortlisted whether the interview stages will be via Teams or face to face in our London office.

Using AI

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