Compliance Manager

Job description

HG Group is looking for an experienced Compliance Manager to join our fast-growing Healthcare Recruitment Business. HG Group is currently working towards becoming a market leader within the Healthcare Sector. Our office is located close to Romford Station offering easy commute. This is a full-time office-based position, starting from 8:30 am to 5:30 pm Mon-Fri.

ABOUT OUR COMPANY

HG Group provides healthcare staffing solutions across the UK. We specialise in finding the best possible recruits for your vacancies, whatever your individual needs. Our in-depth knowledge of the healthcare sector is rooted in the incredible experience of HG Group’s founders in the field. We are highly qualified and specialist healthcare professionals, and we understand exactly the requirements of those looking to recruit healthcare staff. That is why we are committed to the quality-driven approach that underpins every aspect of our work.

Our Values

Passionate

We love what we do here at HG Group, and this is because we are genuinely passionate about people. If you love what you do, you’re far more likely to be good at what you do too, and this is great news for our clients, as well as for us. Our true passion in an industry that can often offer up mixed feelings, is all about providing great service in a world where people deserve to have their expectations exceeded, not just met.

Genuine

One visit to our website, one call to our offices, one meeting with any member of our team…. do any of these things and you’ll see that we’re definitely not ones to favour outcome over process when it comes to doing business at HG Group. We are people, and if integrity is missing in an industry that is based on, well, people, then we’re in the wrong job!

Respectful

Ticking boxes, going for short-term ‘wins’, sealing deals… all of these things lack respect for clients and candidates alike. We respect all of our people here at HG Group and believe that wasted time is a wasted resource. Not a great look on a human resources centred organisation, now is it?

Fun

At HG Group, we’re not about faceless communication. We’re about smiles, warmth and a genuine human connection. You work hard, and so in appointing a recruitment partner to help you with your human resources and business development, it’s important you can enjoy the process and engage in service with a smile along the way. In recruitment, you’re getting a new team member, and this should be exciting, not excruciating!

HG Health - Our Partnership is your growth!

ESSENTIALS

REQUIREMENTS

• Enabling attitude
• Ability to work in a fast-paced high-pressured environment.
• Proven work experience and track record
• Knowledge of office management systems and procedures
• MS Office and English proficiency
• Outstanding organisational and time management skills
• Ability to multitask and prioritise daily workload.
• Excellent verbal and written communications skills
• NHS knowledge
• Excellent attention to detail
• Collaborative team player

THE PERSON

• An aptitude of positivity, personal drive, passion, and a winning mentality.
• Exceptionally motivational, enthusiastic, and resilient.
• Developed listening skills and an ability to engage with multiple stakeholders.
• Able to work under pressure, and to focused timelines.
• Good time management and problem-solving skill.

PRINCIPAL DUTIES AND RESPONSIBILITIES

At HG Group, Recruitment Consultants will work within a team, focusing on specific sectors in the healthcare field. You will work closely with candidates and clients, building long-lasting, professional relationships, and delivering fast results to NHS and Private healthcare clients.

Compliance Responsibilities

• Lead and manage the compliance function across a small international team (1 UK-based, 2 India-based), providing daily direction, performance oversight, and development support to ensure the delivery of a high-quality, efficient compliance service.

• Take ownership of the entire candidate compliance journey, offering expert guidance and support to ensure a seamless and compliant registration process in line with framework, client, and regulatory standards.

• Act as the central point of contact for all compliance-related queries across the business, ensuring accurate and timely information is provided to candidates, internal stakeholders, and external bodies.

• Oversee and perform key administrative and operational compliance tasks, including managing inboxes, filing, scanning, and ensuring accurate data entry into relevant systems and CRMs.

• Coordinate the delivery and tracking of all mandatory training, both online and practical, to ensure all deployed workers meet client and statutory training requirements.

• Maintain, audit, and regularly update office compliance systems, ensuring that all records are accurate, accessible, and fully up to date for audit readiness.

• Ensure robust pre-employment screening and referencing checks are completed for all working candidates, including right to work verification, employment history, qualifications, DBS, and framework-specific vetting.

• Liaise with the UK Home Office and other relevant bodies where necessary to confirm right to work and immigration status, especially for candidates requiring visa checks.

• Monitor and ensure that all active candidates hold up-to-date registrations with relevant regulatory bodies (e.g., NMC, HCPC), with appropriate alerts and revalidation checks in place.

• Take a lead role in preparing for and coordinating internal and external audits (e.g., NHS framework audits), ensuring all documentation is compliant and audit-ready.

• Deliver in-house training sessions such as Basic Life Support (BLS), Manual Handling, or any other statutory training where required, either personally or by coordinating relevant trainers.

• Conduct regular compliance audits and spot checks on candidate files, reporting any risks or gaps and taking corrective actions in collaboration with the wider team.

• Collaborate closely with the Clinical Lead and wider compliance team to ensure all files are complete and fully compliant prior to client interviews or placement.

• Drive continuous improvement within the compliance process, identifying and implementing process efficiencies while maintaining the highest standards of accuracy, confidentiality, and professionalism.

Leadership Support

• Monitor and achieve clearance KPIs, including monthly clearance targets, registration speed, daily call stats, and candidate file completion rates.

• Overseeing day-to-day compliance operations, addressing escalated issues, and ensuring team productivity and alignment with business goals.

• Provide support, mentorship, and oversight to junior team members in both UK and Overseas teams.

• Coordinate workflows, assign tasks when appropriate, and act as a central point of coordination between team members.

• Champion a culture of accountability, continuous improvement, and high compliance standards within the team.

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

• Transport links

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Romford: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you have experience working in the healthcare recruitment sector?

Experience:

• Compliance Management: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location:

• Office In-person