Event Manager

Job Description

We are looking for a candidate with a proven track record within the event catering industry, having worked within the industry for 2+ years, with experience of delivering events at some of London’s prestigious venues. It is essential that the successful candidate has a passion for food, industry knowledge, and hands on experience of luxury event catering.

At Rocket we love to “Revel in the exceptional” – being excellent at what we do and having fun whilst doing so. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to the next opportunity. You will be provided with a tailored development plan and training opportunities to develop your career.

For more information about Rocket Food please visit our website:

What you’ll do

As a member of the Rocket team you will win, organise and execute key company events to the highest standards. You will creatively exceed client expectations to drive business and venue relationships within the Rocket portfolio.

Sales

• Create bespoke quotes for clients to rival competitors and win business. Ensure all quotes are produced in an efficient manner.
• Exceed client expectations by creating concepts and menu proposals that maximises revenue whilst controlling costs
• Organise and deliver client tastings that showcase our products and high standards
• Ensure the existing client portfolio is nurtured to assist in securing repeat business.
• Identify and attract new clients that will contribute to an increase in turnover that exceeds budgets
• Seek to attract clients in different sectors in line with company growth and marketing strategy
• Build trusted relationships with our established venues to ensure our position as a preferred supplier is secured
• Manage the cost of events with regards to deposit, credit and any discounts
• Working with the events team, contribute to tenders where necessary
• Ensure your personal knowledge of food, drink and restaurant trends is well-rounded and exceptional

Procedure

• Ownership of an events portfolio from start to finish, providing strong direction to all areas involved.
• Respond efficiently and timely to all enquiries and questions from our clients.
• Ensure all client requests are met by creating concepts and designing menus with our kitchen and dec teams to exceed expectations
• Attend site meetings with clients and venues to ensure Rocket is fully prepared on the event.
• Collate and maintain accurate event notes including any special requests and ensure these are communicated to all other areas of the business
• Manage company suppliers (e.g. florists, production companies, entertainment) to ensure their service is in line with the high standards our clients expect from a Rocket event

Event Operations

• Ensure that our delivery of events is of exceptional standards from every perspective in line with Rocket expectations
• Where necessary, attend personal client events and act as a strong presence that reassures the client.
• Provide efficient and constructive feedback to the staffing and operations teams to ensure we maintain a highly-trained Front of House team that best represents the Rocket brand

Team Support

• Support colleagues on larger, key events when required
• Support the training and development of junior colleagues
• Working alongside the Operations Team, delegating tasks, duties and responsibilities in a proper manner that supports your own workload

Others

• Work with company directors to achieve business objectives and improve systems and processes
• Assist in any reasonable aspect of the company’s operation where required
• Maintain a high standard of appearance and project the Rocket brand
• Maintain good working relationships with all other colleagues and departments

Key Performance Indicators (KPIs)

Your KPIS will be used as the basis on which your performance, and subsequent annual bonus, will be measured.

Event Managers KPIs

• Contribute to the annual team sales target as set by the BOD
• To reach individual annual sales target as set by Management
• Ensuring your events achieve a minimum preset gross profit target

How are your key responsibilities monitored?

Your KPIS will be used as the basis on which your performance, and subsequent annual bonus, will be measured. Your KPIs will be discussed informally on a monthly basis and reviewed in mid-year and annual appraisals.

Application process

First round screening interviews will take place via Video Conference with a final, in person interview on site at Rocket HQ in Battersea, London.

How to Apply

To apply, please email your CV and cover letter to [email protected]