Engagement Manager

Artificial Labs Ltd
London

About Artificial

Help shape the future of specialty insurance

At Artificial, we’re building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision-making.

We use modern technology to solve real challenges for some of the world’s leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth.

You’ll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built-in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry.

We've just raised $45M (£33M) in Series B funding from lead investor CommerzVentures, new investor Move Capital, as well as all existing shareholders. This investment round gives us the room to grow with confidence, continue to innovate, and ensure that Artificial remains the first choice for brokers and carriers seeking a smarter way to trade digitally.

Join us, and take the chance to be a part of something that will change the landscape of insurance for generations.

About the role

The Engagement Manager will build and maintain strategic relationships with insurance clients, leveraging industry networks and existing relationships. Driving top-of-funnel engagement by identifying and developing new opportunities within insurance organisations.

Key Responsibilities

  • Build and maintain strong, trusted relationships with senior client stakeholders (including C-suite) and leverage industry network to generate and lead early-stage, top-of-funnel opportunities.

  • Identify, qualify, and expand new opportunities across insurance organisations by leading discovery conversations to understand client needs, translating those needs into structured solutions in collaboration with internal teams, and supporting proposals.

  • Partner across sales, product, delivery, and consulting teams, coordinating with business analysts and subject matter experts to shape client engagements, drive requirements discovery, and ensure alignment between client expectations and internal delivery.

  • Support the full client engagement lifecycle, from initial outreach and qualification through to proposal and ongoing relationship management, ensuring seamless continuity between pre-sales and delivery teams.

  • Maintain industry leadership by staying current on market trends, representing the company at industry events, and providing critical market insights to internal product and strategy teams.

About You

  • 5+ years of experience working with insurance organisations (carriers, brokers, MGAs, or InsurTech providers).

  • Strong existing relationships within the insurance industry.

  • Proven ability to engage and communicate effectively with executive and C-suite stakeholders.

  • Experience leading early-stage client engagement and opportunity qualification.

  • Ability to collaborate with business analysts, product teams, and delivery teams.

  • Strong understanding of insurance business processes and digital transformation initiatives.

  • Excellent communication, presentation, and stakeholder management skills.

  • Commercially minded with the ability to identify and develop new opportunities.

Benefits

  • Private medical insurance

  • Income protection insurance

  • Life insurance of 4 * base salary

  • On-site gym and shower facilities

  • Enhanced maternity and paternity pay

  • Team social events and company parties

  • Salary exchange on pension and nursery fees

  • Access to Maji, the financial wellbeing platform

  • Company stock options managed through Ledgy

  • Milestone Birthday Bonus and a Life Events leave policy

  • Generous holiday allowance of 28 days plus national holidays

  • Home office and equipment allowance, and a company MacBook

  • Learning allowance and leave to attend conferences or take exams

  • YuLife employee benefits, including EAP and bereavement helplines

  • For each new hire, we plant a tree through our partnership with Ecologi Action

  • The best coffee machine in London, handmade in Italy and imported just for us!

    We’re proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us. If there’s anything you need to make the hiring process more accessible, just let us know—we’re happy to make adjustments. You’re also welcome to share your preferred pronouns with us at any point.

    Think you don’t meet every requirement? Please apply anyway. We value potential as much as experience, and we know that raw talent counts.

    As part of our hiring process, we’ll carry out some background checks. These may include a criminal record check, reviewing your credit history, speaking with previous employers and confirming your academic qualifications.

Posted 2026-03-28

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