Central Operations Manager

Position: Central Operations Manager

Salary: Up to £50,000 plus bonus + benefits

Location: North London

This is an exciting opportunity for an Operations Manager to join the UK’s largest self-storage group. As a platinum accredited investor in people, this is a place where colleagues love to work. They strive to ensure that every colleague feels like a valued member of the friendly and supportive team.

You will be responsible for controlling and managing costs to deliver efficient operational support to ensure business continuity. The role proactively supports and assists colleagues in head office and in our stores, enabling them to carry out their roles efficiently and thereby ensuring the smooth and effective operation of the business.

About you

Proven experience in a fast-paced, commercial environment.

Strong purchasing and negotiation skills with commercial awareness.

Excellent communication and stakeholder management.

Highly organised, detail-oriented, and able to manage multiple priorities.

Professional, pragmatic approach with flexibility to travel (UK and occasional Europe).

Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

About the role

Cost control - Proactively looks for new ways to improve efficiency and value in order to save company costs

Budgeting – Takes full responsibility for the Central Operations budget and invoicing processes

Insurance – Manages all renewals and act as main contact with insurers

Sustainability – Leads on environment sustainability in areas such as sustainability reporting and data collection, decarbonisation and water/waste management as well as GHG and ESOS compliance

Communications – Monitors levels of communication between head office and operations ensuring they are succinct to ensure colleagues are kept informed of all relevant information

Fleet management – Manages the fleet of company vehicles, including tax, MOT, insurance, servicing and repairs

Debtor sales – Manages the Debtor sellers and processes

New store opening –Takes responsibility for order fulfilment, stock management, product sourcing, and all site preparation tasks following handover from the construction team in order to open the store on schedule

Store closures – Liaises with customers to manage the customer transfer process. Manages the removal and disposal/redistribution of all items such as fixtures, fittings and inventory

Policy and procedure - Maintains key operations policies and procedures to operate safely and effectively and in line with relevant legislation

Please contact Sam Lee at [email protected] or call 020 3757 5000 for further information on this role.

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