Business Development Manager

About Arbolus

Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies.

At the core of our platform is the world’s largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment, and a true strategic advantage to run faster, more confident diligence on the world’s leading software assets.

Since 2018, we’ve redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A tool, and our unmatched standard of client service, because great technology should always be backed by great people.

Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four global hubs, including Barcelona, New York, and Gurgaon. Following a $20M Series B, we are rapidly expanding our U.S. presence as we execute our mission: to digitize human knowledge and make it instantly accessible and actionable.

About the role

You will join a fast-paced, entrepreneurial environment and manage the full sales process by sourcing and qualifying new opportunities, building relationships with prospective and existing clients, and scaling our portfolio. You constantly communicate with senior leaders within their portfolio of clients, helping them to get the most out of the platform and their expert relationships. By investing time to understand our clients’ needs, we can consistently deliver high-quality service and develop products that improve the way they gather insights from experts.

Successful sales professionals are highly commercial people who have an interest and a strong skill set in acquiring new clients and in building high-quality professional relationships. If you are someone who is excited by a fast-paced environment and interacting with senior leaders, this is the ideal position for you

Key responsibilities you will be in charge of

• Research and analyze EU market trends, industry developments, and potential client segments to identify new business opportunities

• Prospect, manage, and forecast new business pipeline along with EU commercial team leadership

• Correspond with clients via discovery calls, outreach, etc. to understand their unique needs and potential use cases to create compelling value propositions

• Identify and engage inactive or potential new users across priority accounts to increase utilization of Arbolus offerings

• Drive business initiatives for account growth such as navigating account renewal, upselling, or identifying cross-selling opportunities

• Act as a liaison between clients and Arbolus delivery and technology teams to ensure client requests are executed quickly and effectively

About you

We are seeking a curious and ambitious candidate with a deep desire to learn, achieve success, and contribute to Arbolus’ business growth. The ideal individual possesses excellent commercial and client-facing skills, is outgoing and self-motivated, and demonstrates a proven ability to challenge the status quo.

Requirements to succeed in this role

• 4-6 years of experience in B2B enterprise/software sales or professional services. Expert network experience (mandatory)

• Experience in leading teams and working cross-functionally across various business units

• Strong communication skills

• Previous experience in a start-up or fast-paced environment.

• Intellectual curiosity and desire to learn

What we offer

• Variable performance-based bonus on top of your base salary

• Top-notch equipment to make our work efficient and smooth (iPhone 12, MacBook Air, Jabra Wireless Headset,...)

• 25 days of paid time off per year, plus +8 local bank holidays. Arbolus puts heavy emphasis on quality of life and wants to ensure everyone has a fair amount of time to recharge and relax

• Nest pension

• Bupa Select Health Insurance

• Workplace Nursery Benefit

• Ride to work scheme (Green commute initiative)

• Regular team social activities by our local Social Committees

• Free coffee, tea, fruits, and snacks to boost our energy during the day

• Flexibility with local bank holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at [email protected] . Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.

We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.