Workplace Experience Coordinator (Part-Time)

Workplace Experience Coordinator/ Office Coordinator (Part-Time) 

Location: London: Onsite 3 days per week (Tuesday, Wednesday & Thursday)

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

The Part-Time Office Coordinator is essential for creating an inclusive, hospitable, and collaborative workplace environment for all OpenTable employees, visitors, and vendors. This role is a cultural champion, managing daily office operations, including reception and visitor access, and providing comprehensive support to the Office Manager for various initiatives and events. The Coordinator also plays a key role in maintaining the physical office footprint, ensuring functional upkeep and adherence to safety and security protocols by partnering with the Real Estate and other internal teams. This is a critical on-site position requiring discretion, a proactive approach, and a passion for delivering a world-class employee experience.

Responsibilities

• Cultivate an exceptional workplace experience by championing company culture, managing all reception and visitor activities, and creating a hospitable, inclusive environment for employees, visitors, and vendors.
• Ensure seamless daily office operations by managing catering, maintaining adequate office supplies, processing and redistributing mail/packages and fulfilling requests via the internal ticketing system.
• Coordinate and execute office-initiated events and programs, including setup, breakdown, and facilitating localized engagement initiatives such as Diversity & Inclusion events and All Hands meetings.
• Facilitate the smooth onboarding and offboarding of employees by collaborating with People & Culture, IT, Talent Acquisition, and Property Security to ensure appropriate access and equipment.
• Provide reliable administrative and operational support to local office leadership, handle confidential matters with discretion, and offer regional backup coverage when required.
• Support virtual EMEA community and provide limited support to Kaunus office team

Minimum Qualifications

• 2+ years of experience in office management, coordination, or a similar administrative role.
• Proven ability to manage multiple detailed tasks independently and prioritise work effectively in a fast-paced environment.
• Strong organizational skills and meticulous attention to detail.
• Strong communication skills with timely responsiveness
• Proficiency with standard workplace technology, including Google Workspace, Microsoft Office Suite, and Slack.
• Assisting with the physical setup of office events and the distribution of supplies, utilizing safe manual handling practices and available workplace supports.

Preferred Qualifications

• A proactive, flexible, and positive approach to anticipating and addressing the needs of employees and visitors.
• Experience or familiarity with Zendesk and Canva.
• Demonstrated commitment to fostering an inclusive environment and acting as a culture champion.
• Exceptional interpersonal skills and a friendly, professional demeanor.
• Experience collaborating with cross-functional partners like People & Culture and Talent Acquisition.
• Certified First Aider and Fire Warden or a strong willingness to undergo training and certification upon hire

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need any reasonable adjustments during the application, interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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