Estate Services Caretaker (Gr D/E)

Job Category : Facilities & Environmental Services
Location : Royal Borough of Kingston
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 07:30
End Time 15:45
Salary: £14.39
Role purpose
The Council is focused on delivering the best possible outcomes for its communities. To do
this the Council needs employees who thrive in an agile and networked organisation and
who can support continuous improvement within a constructive organisational culture.
The role reports directly to the CRE Caretaker Team Leader
and forms part of a team that is responsible for ensuring that the council’s housing estates
are tidy, litter free, clean, safe and assisting in keeping the communal areas in a good state
of repair. The CRE Caretaker Team is a multidisciplinary team looking after 2 of the councils
housing estates (Cambridge Road Estate and Cambridge gardens) located in Kingston
The range of services the team will deliver are: Block Cleaning, Deep Cleaning,
Bulk/Graffiti Removal, Minor Communal Repairs and responding to other estate issues
Key activities
Performance
● Works with manager and colleagues to define outcomes, set targets and
monitor performance, within a culture of continual improvement
● Supports operational plans to ensure that the resources within the teams are used
to best effect and impact
Customers and Partners
● Builds strong internal and external working partnerships to enable the service to
be delivered in an outcome-focused and efficient way
● Supports Kingston’s commitment to community cohesion and valuing diversity
and social inclusion
● You communicate effectively with others, including residents and colleagues,
and successfully engage with residents to receive and respond to their
feedback.
Digital/New Ways of Working
● Uses new technologies, particularly smartphones and handheld devices , to
adopt modern, agile working practices, improve customer service and eliminate
Feb 23 1
paper-based processes wherever possible.
● You act with integrity, take personal responsibility while working flexibly
and independently, following procedures and adhering to health and
safety requirements.
Delivery
● Identify risks and emerging issues and escalate to others to ensure swift resolution.
● You are a high performing individual who works collaboratively with others to
achieve targets and service objectives and make the team the very best it can be.
● Ensure safe working practices are adhered to and follow standards and procedures
to ensure compliance with all council, regulator, and statutory requirements,
including the Control Of Substances Hazardous to Health (COSHH) and
relevant health and safety standards.
● Take responsibility for the assets used to carry out your role including cleaning
equipment, fleet vehicles, stores, and supplies, to ensure that they are secure,
effectively maintained and used appropriately to deliver an efficient service.
Equality and Diversity
● Embeds equity, equality, fairness and diversity into all aspects of team working and
service delivery

The person
In order to successfully deliver the responsibilities of the role, you will need to:
● Question and challenge ways of working, with an understanding of the bigger
picture in terms of the corporate context and external environment
● Demonstrate agility and adaptability in mindset and ways of working
● Work successfully with key stakeholders within and outside of the Council
● Demonstrate commitment to own personal and professional development to meet
the changing demands of the role
● Demonstrate innovation and creativity
● Actively engage in positive cross organisational communications and team
working
● Communicate clearly, confidently and appropriately with colleagues using the
best methods of communication for the task.
● You understand the importance of health and safety in relation to the caretaking
of social housing and housing estates.
● You have knowledge and experience of cleaning or caretaking, ideally in
a social housing/commercial setting
● Operates effectively in an environment that requires work outdoors in all
weathers, includes potential exposure to hazardous substances, manual
handling of heavy objects.
● Able to use a smartphone/basic IT databases
● Ability to carry out a range of basic maintenance tasks
● You have experience of deep cleaning and use of specialist cleaning
equipment and machinery. – Desirable
● Ability to drive a motor vehicle as and when required
● Hold a current full uk driving license