Apprentice Care Support Manager

Location: Traveling between: Luton LU3 1AH, London NW2 2RG & London NW2 3DA
Salary: £12.21 plus travel

Qualification : Health and Social Care Level 5
Contract Type: Full-time, Permanent Apprenticeship (typically 18-24 months)

Are you passionate about making a positive impact on people's lives and looking for an exciting opportunity to develop a rewarding career in the care sector? Do you have natural leadership qualities and a desire to learn the ins and outs of care management from the ground up? If so, our Apprentice Care Support Manager programme could be the perfect fit for you!

We are a leading care provider in Luton, London and West Sussex dedicated to delivering outstanding, person-centred care to individuals within our community. We believe in nurturing talent and investing in the future of care. This apprenticeship offers a unique chance to gain hands-on experience, professional qualifications, and a clear pathway to a successful career in care leadership.

The Opportunity:

As an Apprentice Care Support Manager, you will embark on a comprehensive training programme that combines practical work experience with formal study. You will work directly with our area managers, gaining invaluable insights into all aspects of care service delivery and management. This role is designed to equip you with the skills, knowledge, and confidence to become a future leader in the care sector.

Key Responsibilities (with increasing autonomy as you progress):

• Shadowing & Learning: Work alongside experienced Care Support Managers, observing and learning about daily operations, team leadership, and quality assurance.
• Care Plan Support: Assist in the development, review, and implementation of individualised care plans, ensuring they meet the needs and preferences of our service users.
• Staff Support: Learn about staff rostering, supervision, and support, helping to ensure our care team is well-supported and motivated.
• Compliance & Administration: Assist with maintaining accurate records, supporting with audits, and understanding CQC regulations and compliance requirements.
• Service User Engagement: Support with communication between service users, their families, and care staff, building positive relationships.
• Safeguarding Awareness: Gain a strong understanding of safeguarding principles and procedures, contributing to a safe and protective environment.
• Team Contribution: Actively participate in team meetings, contributing ideas and supporting the smooth running of services.
• Professional Development: Dedicate time to off-the-job training, working towards your Level 4 or 5 Diploma in Leadership and Management for Adult Care (or equivalent.
• Rota Management: Supporting with completion of rota's and ensuring all shifts are covered.
• Any other tasks required as you settle and grow in your role.

What We Are Looking For:

• A genuine passion for caring for others and a strong desire to build a career in the care sector.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse individuals.
• A proactive and enthusiastic attitude, eager to learn and take on new challenges.
• Strong organisational skills and attention to detail.
• The ability to work effectively as part of a team and independently.
• A willingness to commit to a structured apprenticeship programme, including off-the-job training and coursework.
• Basic IT literacy (Microsoft Office suite).
• GCSEs (or equivalent) in English and Maths at Grade C/4 or above are desirable.
• A full UK Driving License and access to a vehicle is beneficial due to potential travel requirements.
• A commitment to our values of compassion, respect, and excellence.

What We Offer:

• A fully funded, recognised apprenticeship qualification (Level 4 or 5 Diploma in Leadership and Management for Adult Care).
• Hands-on experience in a dynamic and supportive care environment.
• Mentorship from experienced care professionals.
• Clear career progression opportunities within our organisation upon successful completion of the apprenticeship.
• Competitive apprenticeship wage.
• Comprehensive induction and ongoing training.
• A supportive and collaborative team environment.
• The chance to make a real difference to people's lives every day.
• Meals when working in our supported living services

Ready to Start Your Leadership Journey in Care?

If you are a motivated and compassionate individual ready to launch your career in care management, we encourage you to apply!