International Construction - Account Handler

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are looking to recruit an Account Handler to join the International Construction team within Alesco/Gallagher based in the office in London. You will be responsible for servicing accounts by preparing documentation for our clients, including but not limited to project and renewal administration, preparation of underwriting presentations to insurers, negotiating premiums with underwriters, preparing client reports and other documentation in conjunction with the account managers.

• Assist in the placement process, the gathering of information and preparation of underwriting submission.
• Prepare documentation for existing customers in relation to renewals and mid-term adjustments in partnership with account managers
• Support Brokers in negotiating with insurers to obtain terms for clients that accurately and effectively match customer requirements
• Follow up on quotations and lend support to Brokers
• Ensure all customer details are recorded accurately
• Deal with Insurer queries in relation to customer policies
• Assist with customer queries relating to existing policies and liaise with insurers regarding potential changes and new terms for policies
• Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
• Deal with account queries and credit control matters, ensuring they are resolved efficiently and any concerns are raised
• Manage own workload in order to effectively service the client relationship and ensure placements are completed within client deadlines
• Support senior team members in the RFP process

Experience, Knowledge & Skills

• Holding/working towards one of the Chartered Insurance Institute Qualifications: Cert CII / Dip CII
• Educated to A-Level standard or equivalent is desirable
• Basic knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, classes of insurance including underlying legal principles and practices relating to risk within own role capacity
• Insurance administration experience desirable in a commercial setting
• Excellent working knowledge MS Office, particularly Word & Excel
• Due diligence in administration and policy checks / processes
• Accuracy and attention to detail
• Good knowledge of client, market and insurance industry network
• Comfortable working to targets
• Strong interpersonal and negotiation skills
• Self-motivated and motivates others to achieve
• Excellent customer service focus
• Able to identify potential risk/issues and seek advice/consultation when required
• Good planning and analytical skills
• Eligible to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.