Business Analysis Director

Job Description

Step into a pivotal leadership role as a Business Analysis Director with our innovative team. In this influential position, you'll drive strategic process improvements and spearhead key initiatives, all while honing your creative and analytical skills in a supportive and collaborative environment. Join us to shape the future of our organization, make a lasting impact, and elevate your career to new heights.

As a Business Analysis Director within JPMorganChase, you will be a key player in shaping the operational and strategic direction of our business. Your role will involve leveraging your advanced knowledge in business analysis and data analytics to uncover patterns, identify root causes, and design solutions that support the implementation of business strategies. You will be expected to lead large teams, fostering a culture of innovation and strategic thinking, while ensuring the delivery of high-quality service. Your decisions will have a significant impact on our operations, financial management, and client relationships. With your expertise in digital proficiency and automation, you will drive the development of new methods and techniques to resolve operational challenges, contributing to the longer-term plans for your area to fit within broader functional and organizational strategy.

Job responsibilities

• Lead the development and implementation of new administrative, technical, and professional policies and processes, utilizing advanced knowledge in business analysis and data analytics.
• Direct the collection, validation, and analysis of complex data sets from varied sources, systems, and tools to support operational or change initiatives.
• Oversee the design and development of solutions that support the implementation of business strategies, leveraging digital proficiency and automation technologies.
• Manage a large team of experienced professionals and senior managers, fostering a culture of innovation, strategic thinking, and high-quality service delivery.
• Influence strategic and operational decisions made by leadership through the provision of data-driven insights and recommendations.

Required qualifications, capabilities, and skills

• Demonstrated expertise in leading business analysis initiatives in a large, complex organization.
• Proven track record in managing large teams, with a focus on fostering innovation, strategic thinking, and high-quality service delivery.
• Demonstrated expertise in leveraging advanced data analytics to uncover patterns, identify root causes, and design business solutions.
• Proficiency in using digital platforms and automation technologies to improve processes and enhance customer experience.
• Extensive experience in influencing strategic and operational decisions through the provision of data-driven insights and recommendations.
• Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks.

Preferred qualifications, capabilities, and skills

• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Expertise in utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration.
• Ability to support team development and foster a collaborative work environment through knowledge sharing and mentorship.
• Advanced skills in technology/process release management, with expert proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.