Assistant Spa & Wellbeing Attendant
Assistant Spa & Wellbeing Attendant - £27,000, Central London, Five Star Residential Building A Five Star luxury residential building located in Central London is looking for a Spa Attendant to join their Team. The Spa facilities are exceptional and are for the exclusive use of residents only. The role will involve utilising your guest services skill set, ensuring that all residences receive seamless service - this is their home and it will be your responsibility to make sure they feel at home and pampered at all times. Duties and responsibilities will include the following:
- Ensure residents are greeted in a friendly and warm manner.
- Assisting with spa treatments such as massages and facials
- Cleaning and maintaining spa facilities including locker rooms, saunas, pools and treatment rooms
- Providing beauty treatments such as manicures and pedicures to clients in accordance
- Keeping the cleanliness of different rooms and areas, preparing the facilities, sanitising tools and equipment
- Answering phone calls and redirecting them when necessary
- Managing the spa's schedule
- Processing debit, credit, or cash payments
- Conducting inventory checks to order new supplies and equipment
- Discussing the spa's offerings to prospective clients
- Making sure the reception area is tidy and immaculate
- Five Star Hotel, Spa or Residential background
- Exceptional Five Star Customer service skills
- Excellent communication skills
- A keen interest in hospitality
- Immaculate presentation
- Appointment setting system experience
- Attention to detail - good computer skills
- The desire to go the extra mile
- Great team work and a flexible work ethic
- Knowledge of spa treatments is desirable but not essential
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