Head of Business Improvement

Augment Consulting
London

Job Description

Head of Business Improvement As a highly technical critical supplier to the aerospace, oil and gas, and energy sectors our products and services are in high demand especially to the civil aerospace sector which can't build enough aircraft or engines to meet demand. Sounds like a golden opportunity for a Continuous Improvement or Lean Manufacturing champion? Basically, we are in the incredibly fortunate position of demand out stripping our ability to supply – not a bad problem to have. Customer service has been the foundation on which we've built our reputation and decades of growth. This brings current customers of our competitors to us asking us to take on more work. Until we're sure we can absorb the increase while maintaining (or improving) service levels, we will wait before bringing it onboard. Is it sufficiently apparent that we need a Business Improvement expert? So … to address this level of demand we, or rather you, have to find ways to improve our process flow, get more out of the door, improve the speed through the business all while maintaining or improving the quality of supply. As a mission critical supplier to regulated industries , we work closely with our customers and the regulators to ensure our improvements are compliant and that we maintain the exemplary safety levels our customers expect from us. We have a unique culture, one of equality and fairness. We totally acknowledge that the business's success is built upon the shoulders of the shop floor teams - they are treated with the utmost respect and that is an absolute everywhere in the organisation! To fulfil the objectives in this role: You'll need to be able to communicate at all levels as this is a hot topic for the CEO, so you'll be expected to be able to report to him; You'll manage multi-site projects and work with each site GM to deliver to the shop-floor too; You'll ideally have an engineering or manufacturing degree level qualification or relevant experience; You'll also be expected to look wider, broader and deeper across the entire supply chain, from our suppliers to our customers to seek improvements that everyone within that supply chain can benefit from. In return you'll work amid a culture which: Supports everyone from the CEO to the operators; Recognises cultural development as much as financial results, as they will inevitably follow; Gives you an opportunity to manage across multiple sites with hybrid working an expected part of that; REWARDS success and does NOT punish failure! You'll have fun working – do you remember that? - with a group of people that are all aligned and enjoy their job working within a supportive and collaborative culture, – a rarity we see too infrequently. If now is the time to apply your Business Improvement, Lean Manufacturing or Continuous Improvement skills across a much bigger, more exciting group of sites; then apply with your CV, current remuneration and something that shows you are more than a technical subject matter expert – this is your opportunity to shine. TPBN1_UKTJ

Posted 2026-11-13

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