Associate Director, Supply Chain Business Process Management

Location: London, UK

Reports to: VP, Global Manufacturing Technology & Supply

Job Summary:

The Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard’s strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of ERP and patient orchestration platforms within a GxP-regulated environment.

Key Responsibilities

Business Process Optimization:

• Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing.
• Lead process improvement projects, ensuring alignment with operational goals.
• Define workflows, document processes, and establish KPIs.
• Oversee change management, training, and post-implementation reviews.
• Provide leadership and problem solving expertise to effectively work with and influence teams of the functional representatives.

Digital Transformation & ERP Implementation:

• Translate business needs into ERP and patient orchestration platform requirements.
• Lead system selection, vendor management, and project execution.
• Align digital initiatives with IT and business strategy.
• Ensure cross-functional system integration with quality, commercial, clinical, and medical functions.
• Manage risk, milestones, stakeholder communication, and project governance.

Operational Excellence & SCM Management:

• Lead S&OP cycles and KPI reporting for executive leadership.
• Apply Lean Six Sigma to enhance SCM efficiency.
• Establish SCM risk management processes and reviews.

Requirements

Qualifications:

• 10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences.
• Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing).
• Experience with patient orchestration platforms for Cell and Gene Therapy.
• Proficient in business process mapping, Lean Six Sigma, and GxP compliance.
• Familiar with IT and quality change control processes.

Skills & Competencies:

• Certified Business Analysis Professional (CBAP) or equivalent preferred.
• Strong leadership, problem-solving, and project management skills.
• Excellent communication, organizational, and stakeholder management abilities.
• Self-motivated, detail-oriented, and able to work independently in dynamic environments.

Education:

• Bachelor’s degree in Computer Science, Life Sciences, or Business-related field.