Strategic Account Manager - Grocery

Just Eat Takeaway.com
London
Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role

In the past 3 years, the Grocery Strategic Accounts team has become an essential part of our UK strategic objectives. We've forged impactful partnerships with leading brands, onboarding thousands of grocery sites nationwide. As a team member, you'll lead strategy for vital partners, collaborating closely with key stakeholders both internally and externally.. Beyond account management, your role involves shaping overarching strategies and contributing insights for mutual growth.

These are some of the key ingredients to the role:

Overall ownership of the day-to-day and strategic management of all aspects of several branded Grocery and/or Retail partner relationships

Responsible for building a functional and productive working relationship with key Retailer counterparts

Working closely and collaboratively with internal stakeholders (including Delivery, Marketing and Operations)

Overall accountability for monthly, and quarterly, performance reviews with Grocery and/or Retail partners

Responsible for drafting and driving the annual business plan with owned Grocery and/or Retail partners

Manage, own, and influence the trading performance of Grocery and/or Retail partnerships through the creation of trading plans, promotional activations and Joint Business Plans

Ensuring sales performance is tracked and reviewed, meeting allocated budget spend through accurate forecasting

Supporting strategic account executives across smaller brands

What will you bring to the table?

Proven Key Account Management experience, preferably in Grocery/Retail

Strong understanding of the online Grocery UK market

Experience analysing data with great attention to details and managing trade performance

Proven ability to grow accounts through the implementation of joint business plans and identifying upsell opportunities

Demonstrable ability to communicate, present and influence credibly and effectively at all levels of organisations

Commercially savvy with competent negotiation & influence skills

Great people skills - you know how to build and maintain strong relationships.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now
Posted 2025-09-02

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