Solutions Engineer

Artificial Labs Ltd
London

About Artificial

We’re building technology for the next generation of specialty insurers and brokers.

At Artificial, our mission is clear: to build the specialty (re)insurance landscape of the future. Our pioneering technology is revolutionising how insurers and brokers operate in complex markets. By removing the mundane and repetitive, we're paving the way for opportunity, innovation and efficiency in the industry.

At Artificial, you’ll be working with talented people, using the latest technology in an environment where learning is supported. As an outcomes-focused business, taking ownership is not only expected but embraced, meaning the opportunity to create meaningful change is within your power.

In 2024 we secured £8M in Series A+ funding, led by Europe’s premier publicly listed fintech fund, Augmentum Fintech, with participation from existing investors MS&AD Ventures and FOMCAP IV. We work with some of the world’s leading brokers and top-performing insurers in London and beyond.

Join us, and take the chance to be a part of something that is already changing the industry for the better.

Role background

We are looking for a skilled and personable Solutions Engineer to build strong client relationships in order to build, configure and deliver technical solutions to meet individual client needs. The role combines programming expertise with a deep understanding of the insurance/insurtech space, comprising engineering, sales, and client success.

Successful candidates will join an established and growing team to meet the demands of growth, working collaboratively with Engineering, Product and Commercial teams. You will be responsible for proof of value / pilot projects that are pivotal to our growth strategy.

Please note, this is a hybrid role with 2-3 days per week based at our HQ or at client site.

Your role and responsibilities

  • Analysing prospective partners’ (pilot projects) and clients’ business requirements and translate them into technical solutions using our domain-specific spreadsheet-like functional programming language called Brossa.
  • Codifying, configuring and delivering formal specifications of insurance products in various lines of business (marine, aviation, political violence, etc).
  • Collaborating with cross-functional teams to design technical solutions that align with the strategic goals of the client, and customising and configuring our technology to achieve this.
  • Develop a deep understanding of our suite of products to provide strategic guidance and recommendations.
  • Demonstrate product value to key internal and client stakeholders.
  • Build and manage platform integrations while providing ongoing technical support.

About you

  • Proven experience in a similar role, ideally with the insurance / insurtech industry
  • Strong foundation in programming
  • Strong interpersonal and communication skills with both technical and non-technical stakeholders
  • Ability to excel in a fast-changing scale-up environment with all the ambiguities this presents: flexibility will be needed
  • Solutions-driven and always looking at how processes can be improved
  • Excellent analytical and problem-solving abilities
  • Ability to quickly learn and adapt to our platform

We especially want to hear from you if you have

  • Experience with Haskell, Elm, Clojure
  • A deep understanding of the insurance / insurtech industry
  • Collaborative skills with an emphasis on product quality
  • Experience in insurtech, insurance or related industries
  • Strong problem-solving skills

Benefits 

  • Competitive base salary
  • Private medical insurance
  • Income protection insurance
  • Life insurance of 4 * base salary
  • On-site gym and shower facilities
  • Team social events and company parties
  • Salary exchange on pension and nursery fees
  • Access to Maji, the financial wellbeing platform
  • Milestone Birthday Bonus and a Life Events leave policy
  • Generous holiday allowance of 28 days plus national holidays
  • Home office and equipment allowance, and a company MacBook
  • Learning allowance and leave to attend conferences or take exams
  • YuLife employee benefits, including EAP and bereavement helplines
  • For each new hire, we plant a tree through our partnership with Ecologi Action
  • The best coffee machine in London, handmade in Italy and imported just for us!

We're an equal opportunities employer, with a strong commitment to hiring from the rich diversity within our local communities. If you’d like to request a reasonable adjustment to the hiring process, please do let us know at any time and feel free to let us know your preferred pronouns. If you feel that you don’t tick all the boxes of requirements, please do apply anyway - Artificial recognise the value of raw talent. Please be aware as part of the application process we’ll be carrying out various background checks. These may include a criminal records check, checking your credit history, contacting your previous employers and/or verifying your academic qualifications.

Posted 2025-05-25

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