Property Manager

Property Manager

Property Manager

Our property management department is made up of passionate, highly professional and well-trained individuals. Our Property Managers play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of managing daily operations within the Belgravia team.

The role:

You will be responsible for managing your own portfolio of properties acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to:

• Arranging and overseeing maintenance works to include full refurbishments
• Responsible for overseeing a shared/sole portfolio
• Negotiating the return of security deposits
• Overseeing disputes of security deposits when necessary
• Ensuring the portfolio is compliant by arranging gas and electrical inspections
• Having a competent understanding of lettings legislations to help and support where necessary
• Liaising with landlords, tenants and contractors on a daily basis.
• Carrying out regular property visits and reporting findings to Landlords
• Organising estimates for repair or maintenance works on behalf of Landlords
• Arranging check in and check out inventories as needed
• Maintaining communication with Landlords and tenants through the duration of the tenancy
• Authorising contractors invoices

About you:

If influence and negotiation are skills that come naturally to you, you will thrive when you are communicating with our customers, partners and suppliers. You will need to be able to build rapport with customers with ease; so confidence conversationally and in writing is vital. Similarly, you will have confidence in your decision making capabilities - we want you to have ownership of decisions that will improve our customers` journey.

Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties.

You will be a team player and be able to work collaboratively with colleagues and partners to achieve individual, team and business targets, so if you`re determined and driven you will want to not just meet targets, but SMASH them!

What you get in return for a career with John D Wood & Co.

• 23 days annual leave increasing with long service
• Pension scheme
• Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications (ARLA)
• Outstanding discounts across retail, entertainment, travel and health

Why join us?

At John D Wood & Co. our passion for property and strong focus on people set us apart. We don’t see buying, selling, renting and letting as processes - for us, they’re all about important, life-changing moments. This is why we empower our people to create exceptional experiences. The size and scale of our business will open up exciting opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we’re always highly responsive to change makes this an incredibly inspiring place to develop your career.