Special Projects & Office Assistant

Reporting to the Commercial and Trade Director and working closely cross-departmentally to ensure the delivery of all key projects and the smooth day-to-day running of Goodhood. The role is varied and requires a highly resourceful and well-organised candidate, with the ability to work well under pressure and within a team.

Key Responsibilities

Office Admin:

• Maintenance and upkeep of Store and Warehouse sites
• Management and recording of non-inventory items
• Ensuring the company is compliant with relevant Health and Safety regulations including fire and PAT/ Electricals
• Be the main point of contact for external service providers including (but not limited to) Security (ADT), IT (Hardsoft), Cleaning (DC), Internet (BT), and Licensing (TENS)
• Maintenance and upkeep of company van (Full UK Driving License preferable)
• Carry out and assistance with daily store deliveries, driving the van where needed
• Filing and correspondence for all utilities
• Ordering of sundries and non-inventory items
• General office administration and upkeep (e.g., maintaining office supplies, post handling, kitchen/restock duties)
• PA-style support for founders (scheduling, reminders, errands, inbox management support)
• Booking travel + accommodation for team and founders
• Supporting HR/admin with onboarding tasks (e.g., preparing welcome packs)
• Data entry and document organisation
• Helping to maintain a tidy, welcoming, and efficient workspace

Special Projects:

• Working alongside the Brand Partnerships team to assist with logistical tasks, including but not limited to:
• Window Installations, Set Design and Visual Merchandising logistics
• F&B Stock Control
• Guest List Tracking
• Sound System Management
• Vendor Bookings
• Event Set-Up/Breakdown in partnership with the Goodhood Store team
• Provide general support to the Brand Partnerships Manager

Requirements:

• Self-starter, able to consistently hit deadlines and KPIs
• Excellent organisational and time-management skills
• Ability to build and maintain strong relationships internally and externally
• Strong Excel ability
• Proficient with Photoshop
• Strong work ethic and highly adaptable
• Full, clean UK driving license
• Experience in an office admin or similar support role is not required