Project Manager

Our mission is to make meaningful learning a part of your everyday 🧠. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think that’s a big problem? You’d be right.

Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it.

Already used by fast-growing scale-ups and global enterprises, such as Trainline, Depop and Sanofi, we’re pushing the boundaries of how people learn.

Hi I'm Anil, a Senior Project Manager at HowNow 👋🏾 I’m looking for a Project Manager to join us.

You'll be at the heart of our growth, building great partnerships, and making sure everything runs smoothly. If you're excited about technology, managing projects, and really making a difference, this job is perfect for you. You’ll work on both internal and customer-based projects - one day you may be overseeing implementation of the HowNow platform for one of our Customers, and the next helping plan and execute our internal projects to accelerate strategic growth plans.

You’ll find energy in taking an abstract brief or desired end state and working cross-functionally to identify how that can be achieved, who may need to be involved, and driving it to completion and measuring the impact. At times, it can be really fast paced which can come with high-demands (we’re growing a market leading learning company, which doesn’t come easy), so you’ll need to be used to working under pressure.

Longer term, as someone that overlooks delivery projects, you’ll also have the opportunity to influence the way in which we deliver projects, finding efficiencies and streamlining our processes.

Alongside the opportunities to develop and grow your career, we're a fun and friendly bunch. Have a watch of the video below to get an understanding of what it's like to work here.

Day-to-day tasks will include 📩

Project Planning and Scheduling:

• Develop and maintain detailed project plans, timelines, and milestones.
• Allocate resources effectively and adjust plans as needed.
• Lead meetings to track progress and address any roadblocks.
• Maintain comprehensive project documentation including requirements, design specs, and user manuals.

Status Reporting:

• Prepare and deliver regular status reports to stakeholders.
• Monitor project metrics and KPIs to ensure alignment with business goals.

Risk Management:

• Identify potential risks and develop mitigation strategies.
• Address issues promptly to keep the project on track.

Client Onboarding and Communication:

• Guide new clients through the onboarding process.
• Serve as the main technical point of contact, addressing inquiries and providing updates.

Requirement Gathering and Feedback Integration:

• Work with clients to understand needs and translate them into project requirements.
• Collect and analyse customer feedback to inform product improvements.

The key things that we will be looking for in applicants 🔑

Leadership and Team Coordination:

• Lead and motivate cross-functional teams.
• Inspire and guide team members to achieve project goals.

Communication and Stakeholder Management:

• Convey complex information clearly to stakeholders and team members.
• Manage and align the expectations of various stakeholders.

Organisation and Time Management:

• Manage multiple tasks and projects simultaneously.
• Prioritise tasks and manage time effectively.

Problem-Solving and Risk Management:

• Identify issues and develop effective solutions.
• Proactively address risks to keep projects on track.

Customer Focus and Adaptability:

• Understand and anticipate customer needs.
• Adapt to changing project requirements and environments.

Technical Expertise:

• Understand & unblock technical challenges.
• Make technical decisions to propel projects towards delivery.
• Experience in delivering IT/Software projects

What you’ll get:

• 💰 Our salaries are calculated using a SaaS benchmarking tool called ( Figures ). Happy to disclose upon application. You’ll also receive a 10% performance based bonus on top.
• 🏡 Hybrid working (2x a week in our London office, Tuesdays and Thursdays) and flexible working hours
• 🌍 Work From Anywhere, for up to two weeks per quarter, which you can read about here
• 💆 Wind-down Fridays. No meetings from 2pm onwards on Fridays, for you to wind down for the weekend. Our HowNow’ers use this time to exercise, study, or spend some time with their family and friends, which you can read about here
• 👼🏼 Enhanced maternity and paternity policies which you can read about here
• 🌴 25 days holiday, plus bank holidays and your birthday day off
• 💰 An enhanced employee pension scheme
• 👩🏾‍⚕️ Private health insurance through Vitality
• 📚 An annual £500 learning and development budget
• 🐶 Dog friendly offices - we love our pets! 🐾
• 🤩 Monthly socials, which have included mini-golf, Hijingo, shuffleboarding, 5-a-side football and Badminton
• 💡 Access to the very best learning platform out there (HowNow+) to keep you at the top of your game
• 🚲 Cycle to Work scheme
• 💰 Financial wellbeing support via Mintago , which includes access to Yellownest where you can receive up to 47% off childcare.

What's next?  🤔

Once you've applied, we'll get back in touch with you. This is usually within the next 3 working days. Sometimes it can take slightly longer, but we will get back to you as soon as we can, irregardless of what the outcome of your application is.

1. You'll be invited to a 45 minute video call with Lizzie, our Senior People Partner.
2. You'll be invited to a 60 minute video call with Anil, our Senior Project Manager so you can understand the role in more depth, and get to know each other better.
3. You'll be invited to a 60 minute video call involving a task with Anil, our Senior Project Manager, Sam, our Head of Customer Experience, and Kuvera, our COO.