Maternity Support Worker | Chelsea and Westminster Hospital NHS Foundation Trust

The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.

The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides care following completion of any relevant or appropriate training.

The post is rotational and the employee will be provided with appropriate training for the clinical setting in which they are working. These settings include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and outpatient care.

The post holder is expected to undertake a set of defined competencies following training days; including the ‘care certificate’ and ‘maternity specific competencies’. These certificates ensure the minimum standards for the role are met. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate and relevant to the working area.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Please see attached job description for full details.

· Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision.

· Undertake routine maternal observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team, following appropriate training.

· Support women during clinical procedures, including attending to any personal hygiene needs as necessary.

· Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.

· Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.

· Work closely with administrative staff in order to provide additional support to this service as required.

This advert closes on Wednesday 6 Aug 2025