Analyst, Employee Relations

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The European Bank for Reconstruction and Development was founded in 1991 when communism was crumbling in Europe and ex-Soviet countries needed support to nurture a new private sector and democracy. Today we invest to help build market economies from central Europe to central Asia and the southern and eastern Mediterranean. We are now the largest single investor in our region. Owned by 69 countries and two intergovernmental institutions, we provide project financing for banks, industries and businesses. We also work with publicly owned companies to support privatisation, restructure state-owned firms and improve municipal services. Wherever we are active, we promote policies that bolster the business climate.

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Job description

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The compatibility is only an indication and should not discourage you from applying if you think your profile matches. It is also not taken into consideration for recruitment.

Purpose of Job:

The Analyst, Employee Relations & People Solutions provides assistance and project coordination support, to facilitate operationally excellent HR advisory services across the Bank. The role involves supporting decision-makers by visualising data, analysing trends, applying statistics finding insights using the Bank's suite of business intelligence tools, and assisting with dispute resolution procedures. The Analyst works under the supervision and guidance of senior team members to deliver the Bank's HR People Plan and other relevant agendas.

Accountabilities & Responsibilities:

Employee Relations Specific:

• Provides advice and guidance to staff and managers on HR policies and procedures, escalating issues within the team as appropriate. This will include internal regulations relating to disciplinaries, grievances, voluntary severance cases, redundancy situations, performance management and sickness management.
• Provides support to ER team on resolving existing and potential staff members' grievances and facilitating mediation
• Supports the successful delivery of HROD projects through research, drafting, active monitoring, updating of progress, and reporting to project leads.
• Maintains accurate records to underpin sound administration of Bank personnel.
• Supports and contributes to staff health matters, and other sensitive employee relations activities and processes.
• Coordinates and/or supports information sessions for line managers and staff on HR cyclical topics.
• Manages relevant case referral and management systems, ensuring required service standards.
• Develops and reviews internal ER guides on processes and procedures, ensuring timeliness of relevant internal updates.
• Coordinates training and information sessions with members of HROD, particularly related to HR cyclical activity.
• Prepares and analyses various HR metrics and KPIs, providing feedback to the People Solutions & Advisory and HR Business Partnering teams.
• Uses statistical insights from employee data to make better people decisions and provide insights into people issues.
• Conducts design reviews with end users and consults data owners to iteratively improve reporting relevance and impact.
• Drives continuous improvement in data quality and supports team members to improve their data analytics capability.

People Solutions & Advisory Specific:

• Provides support to the People Solutions & Advisory team in relation to the management of long term sickness cases/medical absences; referrals to occupational health and other stakeholders.
• Supports the successful delivery of HROD projects through active monitoring, updating of progress, and reporting to project leads.
• Maintains accurate records to underpin sound administration of Bank personnel.
• Provides assistance and problem-solving related to referred queries from line managers and staff, liaising with HR centres of expertise and HR Operations as necessary.
• Coordinates and/or supports information sessions for line managers and staff on HR cyclical topics.
• Manages relevant case referral and management systems, ensuring required service standards.
• Prepares and analyses various HR metrics and KPIs, providing feedback to the People Solutions & Advisory and HR Business Partnering teams.
• Uses statistical insights from employee data to make better people decisions and provide insights into people issues.
• Conducts design reviews with end users and consults data owners to iteratively improve reporting relevance and impact.
• Drives continuous improvement in data quality and supports team members to improve their data analytics capability.

Knowledge, Skills, Experience & Qualifications:

• Demonstrated HR Adviser or experience in an HR Operations role, or comparable.
• Degree in a relevant discipline preferred or equivalent experience.
• Good understanding of HR policies and guidelines, or other policy environments.
• Self-motivated with excellent organisational skills and the ability to prioritise, multitask, and meet specific timelines.
• Experience solving HR-related or comparable process problems and good attention to detail.
• Good communication skills, including the ability to present to various audiences.
• Experience of working in a multi-national environment with a dispersed workforce preferred.
• Resilient, with proven ability to operate with discretion and without bias in a highly sensitive, risk mitigation environment.
• Experience of working in a data and analytics environment.
• Analytical orientation and data manipulation skills with an understanding of how data can be used to measure business outcomes.
• Demonstrated proactive approach to problem-solving and the ability to ask the right questions to get at the deeper-level "why".
• Experience using results of analysis and communicating this in an effective way, using good communication, storytelling, and presentation skills.
• Demonstrated ability to build relationships and work effectively across teams.
• Good stakeholder engagement skills, including effective questioning and active listening.
• Strong attention to detail to ensure accuracy.
• Ability to manage and prioritise workload, meet deadlines, and follow through on the completion of projects.
• Fluency in English both written and oral. Knowledge of another language is a plus.

Preferable:

• Previous experience of working with SAP HR.
• Previous experience of working with Alteryx or similar data shaping tool.

What is it like to work at the EBRD? / About EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

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Important Application Information:
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View details

Working hours (%): 80-100% / 100%

Type of contract: Staff (Permanent and Fixed Term)

Macro-area: Multiple

Level of experience: Senior Professional, more than 5 years

Area of work : Documentation, Knowledge Management, Research, Analysis

Type of organisation: Multilateral Organisations