Coffee Trainer

Gail's
London

JOB PURPOSE

You will be responsible for the Coffee Training, Supporting our Bakeries and Breadheads to craft coffee to a high standard through sharing your passion for specialty coffee. Coffee Trainers ensure that the final product observes the company's quality standards. In general, these detail-oriented professionals are responsible for the development of our Barista's

This is a field based role: Bakeries & Our Office in Hawley Wharf, Camden

(This role will involve travel around London & UK)

KEY RESPONSIBILITIES

  • Supporting our Bakeries and Breadheads to craft coffee to a high standard through sharing your passion for specialty coffee.
  • Set strong standards and foundations around Coffee and our hot drinks offering
  • Driving team development, quality and ultimately sales you will visit our bakeries to coach and support to develop our Coffee offering
  • Lead, deliver and embed key business objectives for improving our bakery procures and practices, such as visual quick sheets and standardizing measuring
  • Highlight and drive our commercial lens in bakeries, driving successful practices into habits
  • Continuously challenging our bakery activities and driving commercially savvy and quality focused conversations to support our teams
  • Writing content to support the training and development of our Breadheads
  • Supporting with NPD launches and NBO training to provide the very best guidance, training and support
  • Driving team development, quality and ultimately sales you will visit our bakeries to coach and support to develop our Coffee offering

And you the missing ingredient...

Coffee Trainers ensure that the final product observes the company's quality standards. In general, these detail-oriented professionals are responsible for the development of our Barista's.

  • Highly Collaborative team member with our support team and production partners.
  • Bringing teams together to move projects forward, never losing the initial concept
  • Tenacious to see a problem through to permanent resolve
  • Excellent communicator both verbally and written
  • High level of attention to detail
  • Committed to a job well done
  • Excellent coaching and facilitation skills
  • A love for coffee
  • SCA Barista Intermediate & Professional qualifications would be an advantage.

WHAT WE OFFER

  • Free food and drink when working
  • 50% off food and drink when not working
  • 25 days holiday + Bank holiday
  • Pension Scheme
  • Discounts and Savings from high-street retailers and restaurants
  • 24 hour GP service
  • Cycle to work scheme
  • Twice yearly pay review
  • Development programmes for you to RISE with GAIL’s
  • SCA Qualifications & AST
Posted 2025-06-07

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