Supply and Demand Planner

Join us as a Supply & Demand Planner – Drive Impact Through Smart Planning!

Are you passionate about turning data into decisions and ensuring the right products are in the right place at the right time? As a Supply and Demand Planner, you’ll play a pivotal role in shaping the flow of stock from suppliers to stores, maximizing profitability through strategic, cross-functional planning.

In this role, you’ll be at the heart of our commercial engine—driving growth and profitability for M&S through end-to-end planning excellence. You'll harness data insights to make informed decisions, optimize supply chains, and ensure our customers always find what they need.

You will build and maintain excellent supplier relationships. Working alongside suppliers to improve supplier KPIs while abide by GSCOP, ensuring we remain compliant and fair to all parties. All the details

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Key Accountabilities

Your key accountabilities will include

• Facilitate successful product and range launches, promotions, seasonal planning, NPD, events and phase change in line with the agreed critical path, engaging with all stakeholders in a timely manner
• Accurate and timely system set up of all forecasts, using expert knowledge to build forecasts at product location level, working collaboratively with other Supply Chain functions on outliers
• Manage end to end peak processes, including forecast planning, supplier management and product group checking. Manage NDC stock holding and inbound planning (Ambient specific)
• Work with the Lead Supply and Senior Demand Planners to achieve best practice ways of working in your specific area of responsibility.
• Understand improvements at the shelf edge by getting closer to our customers and spending at least 7 days per year in store.

Who you are

Your skills and experience will include

• A passion for Food and M&S products with a desire to learn about our brand and our customer’s
• Is highly organised with an eye for detail, able to anticipate and manage problems, prioritising and escalating where necessary
• Able to demonstrate a strategic data driven mindset
• Is highly analytical and proficient in the use of Microsoft Office with strong Excel skills
• Strong Stakeholder Management skills, with the ability to work collaboratively across various departments

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.