Front Of House Security Officer

Front Of House Security Officer

Permanent
Location: London
Hours: Mon-Fri 07.00am-19.00pm
Pay: £15.00 per hour

Join Our Team as a Front Of House Security Officer!

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking a reliable and proactive Front of house Security Officer. This critical role will expect significant customer engagement with cross-functional collaboration and understanding. Working as part of a building security team you will be responsible for a given FOH/reception space depending on the building design. You will be expected to welcome, host and delight occupiers and visitors and at the same time influence and discreetly deliver security. You will deliver a hospitality/concierge type service and do it seamlessly for a broad spectrum of stakeholders including tenants, visitors, guests, the public including contractors, WJ Management, and colleagues.

About the Role:

As a Front Of House Security Officer you will be responsible for:

• Assist the PMT and Portfolio Supervisor to deliver a first class meet and greet and hospitality focused service for all Front of House areas
• To deliver first class hospitality, meet and greet services ensuring that occupiers and visitors are always welcomed but subject to security measures.
• Ensure front of house access and egress is always free flowing and that all doors or equipment are working. Keep a close eye on carpets and wet floors ensuring there is no danger to people
• Remain flexible regarding position on post and be very aware of maintaining a professional yet welcoming body posture and smile
• High levels of meet and greet service must be maintained whilst carrying out your usual security functions.
• Produce daily/weekly reports, statistics and documentation relating to the activities of your area of responsibility
• Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to work scheme

What we are looking for:

• Demonstrate proven negotiation, listening and problem-solving skills
• Have experience of AcT/Griffin and Servitor with a well-practiced hostile reconnaissance approach
• Excellent customer engagement skills with excellent verbal and communication skills
• Experience with security surveillance and access control systems
• Able to deal calmly and confidently with all demands from staff and management team
• SIA - DS
• Interested? Apply now and secure your future with us!
  Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion,
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge