Dental Receptionist

Department: Practice Recruitment

Location: Battersea

Compensation: £12.21 - £15.00 / hour

*Exciting Dental Receptionist Position - Dental Beauty Battersea*

*Full-Time Role - Monday-Friday & Some Saturdays*

Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty

Battersea . This is a fantastic opportunity to join a vibrant and family-orientated practice team in the South West London area.

Dental Beauty Battersea is an award-winning practice located in South West London, offering a wide range of dental & aesthetic treatments, both on the NHS and privately. We have a fantastic team committed to delivering a brilliant experience for our patients, and are looking to add another member to this team.

The hours for the role are full-time,

Monday-Friday (8:30am-5:15pm) with occasional Saturdays (8:30am-4:15pm) .

Key Responsibilities

• Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
• Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
• Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
• Collect and record patient payments and pursue any debts in accordance with the practice payments policy
• To ensure compliances with DBP Information Governance Policy and GDPR
• Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
• To promote equality and diversity at all times and across all work activities, promoting Fairness, Respect, Equality, Dignity and Autonomy

Skills, Knowledge and Experience

• Ideally 1-2 years of experience in a front of house role, where you have demonstrated commitment and pursuit to develop
• Dentally software experience is preferred but not essential
• Ensuring CQC requirements are met at all times
• Experience in providing exceptional patient care/customer service

Benefits

• Highly competitive hourly rate between £12.21-£15 is on offer, varying depending on experience & qualifications
• Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
• Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
• Company wide all-expensed Christmas Party & Awards Night
• Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
• Company training events, lunch & learns, additional courses

IND002