Letters Specialist

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Job reference 324485
Letters Specialist
Competitive salary
£4500 car allowance or £4000 cash equivalent, full family private healthcare, 30% OTE bonus potential, generous annual leave offering of 25 days, plus bank holidays, increasing to 30 days after 10 years service, company pension scheme with highly competitive contribution rates

Permanent, Full time

This is a Remote Working role, covering London/Greater London, therefore you should live in or around this area. Due to the nature of the role a Full valid UK Driving Licence is required.

Unleash the magic of mail with Royal Mail’s Marketreach!


Direct mail combines creativity and commercial focus to powerful effect. It engages consumers, builds relationships, and boosts the bottom line for businesses. Marketreach shows brands and agencies how mail can work its magic.

We have a great opportunity to work in Business to Business (B2B) Sales within Royal Mail Group, one of the countries’ most iconic brands. In this exciting and challenging role, you’ll be part of the Marketreach Letters Sales Team. Working in this highly competitive market, you’ll help clients deliver their business objectives using our channels, protecting and growing Royal Mail Group revenues.


Enhance your Direct Marketing knowledge and B2B sales skills with Royal Mail Group, and work across a range of industry sectors and major clients in the advertising and communications market to create winning and breakthrough deals.


About the Role
As a B2B Direct Mail Media Specialist based in the south of England, you’ll develop a portfolio of Letters customers to retain and grow volumes and revenues, utilising your knowledge of your clients, their markets, Direct Mail, the Letters marketplace, and other complimentary insight.


You’ll also work to open-up and develop new opportunities for mail with brand new customers who are new to our channel.


As a senior member of our Marketreach Sales Team, along with other Direct Mail Media Specialists, you’ll work closely with our Media and Data Planning and Business Development teams. You’ll also liaise with channel partners, agencies, and key stakeholders to meet and exceed business targets. You’ll focus on Letter Sales, identifying market and client situations that create opportunity and risk for Letters. You’ll develop wide ranging relationships that help client organisations understand how Letters can work alongside their other communication and media channels to help deliver business objectives.

About You

Eager to take on the challenge of working for a business of Royal Mail Group’s size and reputation, you’ll have an excellent knowledge of Direct Mail and/or Direct Marketing, either as a brand/client side Direct Marketer or as a ‘Agency advisor’. You will have some record in B2B sales, and excellent influencing skills. You’ll also have a good working knowledge of the Letters and Direct Mail industry. You’ll be used to working at board level within large and complex organisations and be able to demonstrate evidence of driving exciting opportunities that grow and develop business.

With a genuine passion for true business development, you’ll enjoy working in a challenging and fast paced environment. Key to the role is the ability to plan your approach effectively, managing a balanced portfolio of opportunities whilst being commercially shrewd, with a challenger attitude that is focused on getting the best deal for Royal Mail Group, as well as developing and driving forward the Royal Mail offering. A tertiary education in Business Studies or similar is beneficial.

Develop and grow these skills with Royal Mail Group and work with major brands across a variety of industries using market leading propositions to support your pitches. With a great package and room to develop – this really is a first-class opportunity.

Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions. We plan to hold interviews in London in July.

“Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.”

For more information on Royal Mail Group and our values please click here:

Closing Date: Wednesday 3rd September 2025. Please note, this advert may close early if the appropriate number of applications has been reached.

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