Property Management Assistant

Are you looking to build a career in residential property management? Do you thrive in a fast-paced environment where no two days are the same? We’re seeking a Property Management Assistant to support the Block Management team in delivering exceptional service across our clients residential portfolio.

About the Role:

As a Property Management Assistant, you’ll play a vital role in the day-to-day operations of their residential blocks. From liaising with residents and contractors to supporting service charge budgeting and compliance, you’ll help ensure our developments are safe, well-maintained, and running smoothly.

Your Responsibilities Will Include:

• Acting as the first point of contact for leaseholders, residents, and contractors.
• Assisting with service charge budgets, demands, and expenditure tracking.
• Coordinating maintenance and repairs, including site inspections.
• Supporting major works and Section 20 consultations.
• Maintaining accurate records and compliance documentation.
• Helping with resident meetings, AGMs, and communications.
• Providing general administrative support to the property team.

What they are looking for:

Essential:

• Experience in property/block management or residential property administration.
• Strong administrative and organisational skills.
• Excellent communication (written and verbal).
• Proficiency in Microsoft Office and willingness to learn property management systems.
• A customer-focused approach and ability to manage multiple tasks.

Desirable:

• Knowledge of leasehold management, service charges, and major works.
• Interest in pursuing IRPM or similar professional qualifications.
• Familiarity with health & safety/fire regulations in residential blocks.

What's on Offer:

• Competitive salary.
• 22 days annual leave + bank holidays (including 4 days at Christmas).
• Pension scheme and travel allowance for site visits.
• Support for professional development and qualifications.
• Hybrid/remote working options (where appropriate).
• Clear path for career progression to Property Manager.

We appreciate every application but are unable to respond individually to everyone due to the high volumes we receive.