Property Management Assistant

Oriel Partners
London

Are you looking to build a career in residential property management? Do you thrive in a fast-paced environment where no two days are the same? We’re seeking a Property Management Assistant to support the Block Management team in delivering exceptional service across our clients residential portfolio.

About the Role:

As a Property Management Assistant, you’ll play a vital role in the day-to-day operations of their residential blocks. From liaising with residents and contractors to supporting service charge budgeting and compliance, you’ll help ensure our developments are safe, well-maintained, and running smoothly.

Your Responsibilities Will Include:

  • Acting as the first point of contact for leaseholders, residents, and contractors.
  • Assisting with service charge budgets, demands, and expenditure tracking.
  • Coordinating maintenance and repairs, including site inspections.
  • Supporting major works and Section 20 consultations.
  • Maintaining accurate records and compliance documentation.
  • Helping with resident meetings, AGMs, and communications.
  • Providing general administrative support to the property team.

What they are looking for:

Essential:

  • Experience in property/block management or residential property administration.
  • Strong administrative and organisational skills.
  • Excellent communication (written and verbal).
  • Proficiency in Microsoft Office and willingness to learn property management systems.
  • A customer-focused approach and ability to manage multiple tasks.

Desirable:

  • Knowledge of leasehold management, service charges, and major works.
  • Interest in pursuing IRPM or similar professional qualifications.
  • Familiarity with health & safety/fire regulations in residential blocks.

What's on Offer:

  • Competitive salary.
  • 22 days annual leave + bank holidays (including 4 days at Christmas).
  • Pension scheme and travel allowance for site visits.
  • Support for professional development and qualifications.
  • Hybrid/remote working options (where appropriate).
  • Clear path for career progression to Property Manager.

We appreciate every application but are unable to respond individually to everyone due to the high volumes we receive.

Posted 2025-11-12

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