Head of Security and Fraud, GPS Client Connectivity

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced professional to join our team in the role of Head of Security and Fraud, GPS Client Connectivity. The base location for this role is London.

The Global Head of GPS Client Connectivity Security and Fraud will play a key role in developing and implementing a Fraud and Security strategy across the Global Payments Solutions (GPS Digital Channels) as well as implementation activities by influencing functional stakeholders, in incorporating Fraud and Cybersecurity controls in business initiative delivery under Agile ways of working.

Working closely with 2nd Line of Defence Fraud partners and Enterprise technology teams as well as the Wholesale Business teams, this role will also enable Wholesale Business Management to proactively identify, manage, and prioritize Fraud and Security initiatives for Client Connectivity, as well as facilitating the execution and implementation of these requirements.

In this role you will:

• Manage the payments fraud risk & Cybersecurity virtual business teams

• Be a member of the change reviews to provide security and payment fraud risk input.

• Work with business product owners, IT and Cyber Security teams to identify security & payment fraud risk controls and ensure implementation

• Review and approve security risk reports for Digital Channels releases

• Promote cyber security and payment fraud risk awareness to internal staff and customers by doing presentations and panel discussions

• Provide thought leadership, and facilitate proactive and effective identification and management of Payment Fraud & Cybersecurity requirements using Agile ways of working

• Develop a framework to proactively identify Payment Fraud & Security controls in new products implemented by the organization and challenge existing approaches

• Enable Client Connectivity to proactively identify, manage and prioritize applicable Payment Fraud & Cybersecurity controls, as well as facilitate the execution and implementation of these controls

• Develop and execute a system to effectively and efficiently track applicable Payment Fraud & Cybersecurity requirements associated with business initiatives, and related implementation decisions

To be successful in this role you should meet the following requirements:

• Leading and managing multiple virtual global teams of different sizes to complete mission critical and tight incidents and projects.

• Deep knowledge in Authentication and Payment Fraud attacks/controls/prevention. Strong knowledge of emerging threats and industry solutions available.

• Experience in interpreting, advising, and applying Payment Fraud or Security controls in Digital first transactional banking solutions

• Experience in Agile way of working (e.g., create and manage a backlog, write user stories track impediments, quick iterations)

• Ability to both grasp big picture and have rigorous attention to detail

• Ability to influence a diverse group of stakeholders and management, and demonstrate strong collaboration skills across the organization

• Strong problem-solving skills with a results-oriented mindset

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500