Workplace Experience Manager

About InvestEngine

InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We’ve built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we’re ready to scale.

About the Role

This is a Workplace Experience Manager role at the heart of our London office .

You will own the day-to-day office environment, ensuring it runs smoothly, feels great to work in, and supports a high-performing team. Alongside this, you’ll provide structured support to leadership through governance, meeting coordination, and clear documentation.

This role combines office management, culture-building, and operational discipline — creating an environment where both people and the business can perform at their best.

What You’ll Do

Workplace & Office Management

• Own the day-to-day running of the London office, ensuring a seamless, well-organised, and welcoming environment

• Manage office facilities including access, equipment, supplies, layout, and cleanliness

• Oversee relationships with service providers (cleaning, maintenance, deliveries, furniture, etc.) and handle landlord communication

• Anticipate issues before they arise and resolve them quickly and effectively

Events & Culture

• Plan and deliver office events, team activities, and on-site sessions that strengthen team connection

• Own logistics end-to-end: planning, budgeting, coordination, and execution

• Help shape a positive, engaging office experience that reflects our culture

Onboarding & Employee Experience

• Ensure a smooth and consistent onboarding experience for new joiners

• Coordinate with People, IT, and hiring managers to prepare workspaces, equipment, and access

• Create a welcoming, organised first-day experience

Executive Support & Governance

• Support leadership, board, and committee meetings through preparation and coordination

• Capture clear, structured, and compliant meeting minutes with strong attention to detail

• Track actions and decisions (RAID logs, Asana, or similar) and ensure follow-through

• Maintain high standards of confidentiality and documentation in a regulated environment

What We’re Looking For

• 2–3 years’ experience in a Workplace Manager, Office Manager, or Operations/Executive Assistant role in a fast-paced environment

• Strong organisational instincts — you know what needs attention now vs later

• Excellent written communication — able to capture discussions and produce clear outputs

• High attention to detail, reliability, and discretion

• Experience managing vendors, office operations, and events

• Comfortable using tools like Asana, Jira, or similar

• Proactive and hands-on — you spot gaps early and fix them

• Collaborative and direct communicator who helps unblock others quickly

How We Work

We’re a lean, fast-moving team that values clarity, ownership, and transparency.

You’ll have the autonomy to improve how things run, the responsibility to deliver, and the support of a team that values thoughtful problem-solving and open communication.

What We Offer

Impact from day one
You’ll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business.

Room to grow
As we scale, you’ll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction.

Transparent and open culture
We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business.

Supportive, high-calibre team
Work alongside talented professionals who are experts in their fields — smart, driven, and generous with their knowledge.

⚠️ Please note: this is an on-site role based in our London office, Harling House, 47-51 Great Suffolk St, London SE1 0BS

Our Hiring Process

1. Introductory call with our Talent team

2. Gamified cognitive assessment to understand how you think and problem-solve

3. Competency interview focused on your experience supporting senior leaders, producing board or committee minutes and managing governance tasks

4. Senior leadership interview to explore alignment with our culture, values, and strategic direction