Incident Response Unit - HGV - London, Greater London

Incident Response Unit - HGV - London, Greater London

FM Conway is currently recruiting for a Incident Response Unit - HGV to join our dynamic Transport for London division. This is an exciting opportunity to play a key role in both reactive and planned highway maintenance, contributing to the safe and efficient operation of London’s road network as part of the Transport for London Highway Maintenance and Projects Framework. This is a full-time, permanent position based at our Beddington Lane office in Croydon, South London.

The duties of the Incident Response Unit - HGV will include:

-Carrying out a wide range of on-site maintenance tasks, including reinstating paving slabs, repairing asphalt surfaces, installing or replacing kerbstones, and fixing damaged signs, bollards, guardrails, and other street assets

-Meeting productivity targets and quality benchmarks in line with FM Conway and TfL expectations

-Contributing to a culture of safety by identifying hazards, reporting near misses, and promoting best practice

-Organising and transporting the necessary tools, equipment, and materials to and from the worksite

- Carrying out all works with care and with attention to health and safety, using the appropriate tools and safeguards

- Logging completed works, defect status, materials used, and site photos using digital systems

What skills and experience do you need?

We are looking for an experienced Incident Response Unit - HGV with a strong background in reactive works, including masonry, asphalting, and winter maintenance. Candidates should ideally hold an NRSWA Operative qualification and a valid CSCS card, demonstrating their competency in safe and compliant site practices. The role requires individuals who can work efficiently, maintain high standards of workmanship, and operate effectively within a fast-paced maintenance environment. A HGV Class 2 licence is essential, as the position involves operating company vehicles to support a range of highway maintenance activities.

What benefits will you receive?

As our Incident Response Unit - HGV , we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines, and support from our in-house mental health first aiders. Based from our Beddington Lane office you will have free access to our on-site gym.

A brief introduction to FM Conway and our Transport for London – HMPF Contract

FM Conway business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care , Innovation , Integrity and Excellence . The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

FM Conway has a longstanding relationship with TfL, and we have demonstrated a proven capability to support TfL in maintaining a safe and functional highway network, while importantly minimising disruption to road users and communities across the capital. We support TfL in its drive for ‘healthy streets’, including a reduction in carbon and improved air quality. The business is already demonstrating its commitment to carbon neutrality through a range of initiatives such as ‘low carbon sites’, electric plant and vehicles, electric cargo bikes and low carbon asphalt solutions.

So, if you would like to Join our Family as our Incident Response Unit - HGV then please click ‘apply’ today .

Closing Date: 10/03/2026

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

At our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

We believe in people, not algorithms. That’s why every application is personally reviewed by a member of our Recruitment Team - never by AI.

We look forward to receiving your application!