Public Area Associate

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The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. Home to 144 spacious suites designed by Joseph Dirand, along with a variety of dining and entertainment spaces, the hotel provides a stage for progressive ideas, voices and expression.

We are looking for a Public Area Associate to join our dedicated Housekeeping team. In this role, you will ensure the highest standards of cleanliness and presentation across all guest and public areas of the hotel. With a sharp eye for detail and a passion for luxury service, you will lead by example, supporting the team to create an immaculate environment that reflects Rosewood’s hallmark of refined hospitality.

Responsibilities:

• Maintain cleanliness and presentation of all public spaces.

• Perform regular cleaning tasks such as dusting, vacuuming, mopping, polishing fixtures, and replenishing supplies.

• Respond promptly to guest requests and service calls, ensuring all public areas reflect a welcoming, well-maintained environment.

• Inspect and report maintenance issues or safety hazards to the supervisor for immediate action.

• Support special projects and events setup by assisting with cleaning, furniture arrangement, and deep-cleaning schedules.

About You:

• Previous experience in Housekeeping within a luxury hotel environment.

• Strong leadership skills with the ability to guide and inspire a team.

• A keen eye for detail and a commitment to maintaining excellence.

• Positive, hands-on, and collaborative approach to work.

• Passionate about hospitality and creating extraordinary guest experiences.

Our Benefits:

• 12 complimentary room nights across the Rosewood portfolio annually

• Discounts on Food & Beverage

• Flexible benefits scheme

• Give Days – a paid volunteering day each year

• Birthday day off – a paid day of leave for your birthday

• Developmental & social calendars

• Life insurance cover

• Enhanced sick pay policy

Diversity & Inclusion:
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood:
Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.